Director of Operations

About the Role

The Director of Operations – Construction is responsible for managing the day-to-day field and project operations across assigned regions. This leadership role ensures construction projects are completed on time, within scope and budget, and in accordance with quality and safety standards. The Director supports strategic execution by overseeing project teams, subcontractors, and regional operations while driving consistency, efficiency, and accountability throughout the construction division.

Responsibilities

• Direct and oversee construction activities across assigned projects and regions
• Manage project managers, superintendents, field teams, and subcontractors
• Monitor daily project progress, resource allocation, cost control, and schedule adherence
• Enforce site safety, environmental compliance, and quality assurance protocols
• Collaborate with executive leadership to align operational objectives with company goals
• Support bid preparation, labor forecasting, and subcontractor onboarding
• Conduct site visits, job audits, and performance reviews for staff and contractors
• Resolve operational challenges and escalate critical project risks as needed
• Maintain consistent communication with clients and internal stakeholders
• Drive continuous improvement and the adoption of standardized processes and tools

Key Performance Indicators

• On-time project delivery rate across managed territories
• Field productivity and resource utilization metrics
• Safety compliance and incident reduction
• Budget variance and cost control effectiveness
• Team development, training, and retention outcomes

Requirements

• Bachelor’s degree in Construction Management, Engineering, or related field preferred
• Minimum 7 years of progressive experience in construction operations, with 3+ in a leadership role
• Proven ability to manage multi-site construction activities and diverse project scopes
• Strong knowledge of field construction processes, scheduling, and cost control
• Excellent leadership, organizational, and communication skills

Stakeholder Interactions

• Internal: Collaborates with field leadership, project teams, scheduling, and finance
• External: Interfaces with subcontractors, clients, municipalities, and regulatory bodies

Routine travel to project sites and regional offices required.

Critical Success Factors

• Operational Excellence: Delivers consistent, quality outcomes across all assigned construction sites
• Field Leadership: Supports and empowers teams while maintaining accountability and safety
• Execution-Driven: Adapts quickly to evolving project needs and drives resolution of obstacles

Physical Requirements

• Ability to walk construction sites and climb ladders or access tight spaces when necessary
• Ability to lift up to 50 lbs occasionally for site inspections or travel gear
• Visual and auditory acuity for reviewing plans, reports, and conducting meetings
• Must maintain valid driver’s license and ability to travel frequently