Director of Operations

Alyssa Nobriga is an online education company transforming the coaching industry by developing world-class coaches, leaders, and entrepreneurs who create meaningful change. We are a remote-first, purpose-driven team united by a shared mission to help professionals break through limiting patterns and fully embody their purpose.

About the Role

The Director of Operations will take full ownership of the company's operations and execution. This high-agency operator will translate Alyssa's vision into clear execution plans, hold the leadership team accountable, and drive results across every function of the business. The role is ideal for someone who thinks like a founder, moves with urgency, and treats every bottleneck as a problem to solve immediately.

Responsibilities

• Set and drive company priorities across all departments.
• Own the execution calendar and keep initiatives on track.
• Remove bottlenecks, make decisions without waiting for direction, and keep the business moving without founder involvement.
• Directly manage all department heads, including the Executive Director.
• Run weekly leadership meetings, set the agenda, and hold every leader accountable to their results.
• Serve as the connective tissue across the leadership team.
• Convert Alyssa's ideas and vision into clear, executable plans.
• Filter decisions and communications to and from the Founder to keep her out of daily operations.
• Own execution across marketing, sales, and product, ensuring 100% accountability for revenue performance.
• Push the company toward its scaling targets with a deep understanding of funnels, launches, and conversion.
• Ensure all revenue-driving teams stay aligned and deliver results.
• Own company-wide KPIs and scorecards.
• Lead quarterly and annual planning.
• Ensure every team is focused on the highest-impact work.
• Make all people decisions across the leadership team, including performance reviews, promotions, and exits.

First 90 Days

• Alyssa is fully removed from daily operations.
• The leadership team runs effectively without Founder input.
• Clear company priorities are executed consistently across all departments.
• 2 to 3 major growth initiatives delivered without Founder involvement.

Requirements

• Proven operational leadership experience or equivalent inside online coaching, certification, personal development, or agency businesses.
• Track record of personally managing department heads, not just individual contributors or teams.
• Owned execution across marketing, operations, and product with company-wide accountability for results.
• Operated the company day-to-day without founder involvement.
• Experience in the exact ecosystem: 7-figure launches, personal brand-based business, global contractor team, fast pivots, and AI implementation.
• Manages and develops leaders, not just teams.
• Holds people accountable to outcomes and replaces underperformers when needed.
• Runs performance reviews and enforces KPIs across the leadership team.
• Understands funnels, launches, and revenue impact well enough to push teams toward the right results.

Who You Are

You are a fast-moving, high-agency operator who takes ownership without being asked. You are decisive with incomplete information, comfortable being wrong and correcting fast, and you don’t wait for permission to act. You anticipate problems before they surface and do not get stuck in analysis.

Schedule

Pacific Zone Hours (9 am - 5 pm, Mon-Fri)

Role Details

• Remote (work from anywhere)
• 1099 Contract
• Long-term position
• All remuneration is in USD, regardless of candidate location

Applications and CVs must be in English to be considered. You must complete all applicant questions to be shortlisted for screening. Alyssa Nobriga asks respectfully to only apply through the application form and not email/apply directly.