Director of Operations

About the Role

The Director of Operations is responsible for providing operational leadership for Fillauer's Chattanooga operations, overseeing day-to-day performance, including Manufacturing, Machine Shop Operations, Assembly, Facilities, Continuous Improvement, and Operational Excellence initiatives. This role supports safety, quality, delivery, productivity, employee engagement, customer satisfaction, and cost performance, driving operational execution while fostering a high-performing culture through coaching, accountability, and continuous improvement.

Responsibilities

• Operational Leadership: Provide leadership for Chattanooga manufacturing operations, execute plans for business growth, lead performance reviews, ensure KPI achievement, drive excellence initiatives, and partner with cross-functional leaders.
• Leadership & Talent Development: Build and coach a high-performing team, establish a culture of accountability and engagement, conduct talent reviews, develop high-potential employees, and partner with HR on workforce planning.
• Manufacturing & Quality Excellence: Ensure compliance with production schedules and quality standards, implement best practices, support regulatory compliance, and drive root-cause analysis.
• Financial Management: Manage labor plans and budgets, monitor operational metrics, and contribute to capital investment planning.
• Operational Planning & Organizational Effectiveness: Support regional operational initiatives, improve scalability and alignment, maintain effective communication, and champion a customer-focused culture.
• Safety, Facilities & Environmental Compliance: Promote a safe work environment, oversee facility maintenance, ensure regulatory compliance, and lead workplace improvement initiatives.

Qualifications

• Bachelor's degree in Engineering, Manufacturing, Operations Management, Business, or related field, or equivalent experience.
• 8+ years of progressive experience leading multi-functional operations teams.
• Valid driver’s license and driving record within company standards.

Additional Success Factors

• Experience in regulated manufacturing environments.
• Strong understanding of lean manufacturing and continuous improvement.
• Proven success in driving operational performance and organizational change.
• Experience managing budgets and operational metrics.
• Strong leadership, communication, and coaching skills.

Benefits

• Competitive compensation packages.
• 8 paid national holidays and 4 floating holidays.
• PTO for vacation and sick time.
• Medical, dental, and vision benefits.
• 401k savings and retirement plan.
• Paid parental bonding leave.
• Flexible work schedules and part-time opportunities.
• Employee referral bonus program.
• Mentorship programs.
• Student loan repayment assistance (by location).
• Relocation assistance.
• Travel opportunities for CPO/CO/CP roles.
• Volunteering opportunities for local and national events.