Director of Operations

Since opening our doors in Houston, Texas in 1972, Groves Industrial has been a trusted partner for key industries throughout the Gulf Coast. We strive to provide world-class service to help you select and use the best products available on the market today. With over 100 years of combined sales experience, we’re more than a supplier—we’re your ally in success.

About the role

The Director of Operations is an experienced operations executive who generates significant impact through the strategic and tactical direction of receiving, warehousing, delivery & distribution, and logistics for the Company. This position directs and develops department heads in supply chain and distribution, reports directly to the President, and serves as a member of the executive team.

Responsibilities

• Develop and direct the management of the company’s fulfillment/distribution centers to ensure fast and accurate order processing, inventory control, proper and timely receipt/stocking of goods, cost-efficient shipping direct to customers, and effective processing of returns
• Manage logistics and outbound transportation processes; negotiate parcel freight programs
• Implement improved processes and management methods to generate higher ROI through workflow optimization
• Lead with a business owner mindset—providing financial discipline and identifying key levers to enhance profitable performance
• Strategic planning and execution to enhance profitability, productivity, and efficiency throughout the company’s operations
• Interact regularly with the executive team and individual department heads to ensure operational priorities align with total company direction
• Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements
• Continuous improvement of processes evaluated through clear and relevant performance metrics; present suggestions to President for consideration
• Lead collaborative interdepartmental process improvements to deliver absolute reliability to customers
• Troubleshoot issues that impact the supply chain
• Regularly look for ways to reduce costs and waste using a variety of analytical tools
• Identify and implement KPI metrics to measure and improve performance
• Serve as a Safety Champion for the organization and warehouse operations by actively participating in the Corporate Safety Committee, promoting a strong workplace safety culture, and collaborating across departments to advance safety initiatives
• Identify competitive strategies and evaluate, adjust, or redraft the organization’s programs accordingly, ensuring thorough communication of imperatives and action items to the team(s)
• Provide leadership for employee relations through effective communication, coaching, training, and development of the management team and their direct reports
• Other duties as assigned

Requirements

• Bachelor’s degree required and 10+ years of related experience in operations or supply chain management; or equivalent combination of education and experience; MBA or Master’s degree preferred
• Industrial distribution experience required
• Financial Management and Business Acumen
• Effective communication and presentation skills
• Exceptional leadership and problem-solving/analysis skills
• Excellent organizational, leadership, motivational, analytical problem-solving, and strategic thinking skills
• Strong proficiency with Microsoft-based technology programs (Word, Outlook, Excel, PowerPoint)
• Experience with developing and monitoring operation strategies, data analysis, and performance/operational metrics
• Successful development, leadership, performance management, and coaching experience of all operation departments
• Technical capacity
• Ability to collaborate cross-functionally, build solid relationships in teams, with peers and management; lead cross-functional teams and initiatives
• Experience in operations, manufacturing environments
• Strong sense of urgency and accountability
• Passionate, adaptable, customer-focused, and teamwork-oriented

Physical/Mental Requirements

• Requires prolonged sitting, standing, bending, and walking
• Moderate to heavy use of hands in grasping, repetitive hand movement, and finger coordination in keeping records and using a keyboard
• Speech and hearing to communicate effectively in group settings, one-on-one, and by telephone
• High level of concentration, confidentiality, and organization
• Ability to multi-task

Benefits

• Medical, dental, vision, life, STD & LTD insurance options
• FSA
• 401(k) and Profit Sharing

Pay

Target compensation: $105k–$125k salary