Director of Operations

Company Description The mission of the Angelman Syndrome Foundation (ASF) is to advance the awareness and treatment of Angelman syndrome through education and information, research, and support for individuals with Angelman syndrome, their families, and other concerned parties. We exist to give all of them a reason to smile, with the ultimate goal of finding a cure. ASF advances research, improves clinical care, and provides support and resources to individuals with Angelman syndrome and their families, and we're looking for an operational leader to strengthen the infrastructure that makes that mission possible. Role Description The Director of Operations provides strategic and operational leadership across the Angelman Syndrome Foundation, overseeing financial operations, human resources, internal systems and technology, administrative processes, and organizational efficiency. This position works closely with the CEO, department leaders, external accounting partners, auditors, and vendors to ensure the organization's operations are effective, compliant, financially sound, and aligned with ASF's mission.The ideal candidate is a strategic, detail-oriented, and adaptable leader who balances hands-on operational responsibilities with long-term planning. This individual evaluates systems and workflows, leverages technology and AI, implements improvements, leads designated staff, and serves as a trusted partner to the CEO. QualificationsBachelor's degree in business, finance, accounting, operations, or a related field; equivalent experience considered.Significant experience in operations management, financial administration, accounting oversight, or organizational leadership.Experience with budgets, financial reports, payroll, accounting systems, external accountants, and audits.Demonstrated staff supervision, HR administration, and organizational change leadership.Strong analytical, communication, technology, problem-solving, and organizational skills.Nonprofit finance, grants, compliance, AI tools, and workflow automation experience preferred. What You'll DoFINANCIAL OPERATIONS & OVERSIGHTEnsure financial oversight and workflow efficiency across AP/AR, payroll, and monthly closes in coordination with our external accounting firm."Work with the external accountant and independent auditors on monthly and annual financial reporting, audit preparation, and compliance.Support annual budgets and ongoing monitoring.Collaborate with department leaders on budget distribution, tracking, and spending accountability.Maintain sound internal controls, accurate records, and responsible stewardship of resources.valuate financial vendors and opportunities to consolidate accounting, payroll, and payment systems. ORGANIZATIONAL SYSTEMS, TECHNOLOGY & PROCESS IMPROVEMENTConduct a comprehensive first-year review of systems, software, technology platforms, and workflows, including QuickBooks, donor databases, email marketing, payroll, and payment tools.Identify and implement consolidation, automation, AI, and integration opportunities that reduce manual work and costs.Lead approved systems changes, staff training, and change management.Develop and maintain standard operating procedures (SOPs) for critical functions and organizational continuity. HUMAN RESOURCES & PEOPLE OPERATIONSOversee onboarding, personnel documentation, employee records, performance reviews, and offboarding.Coordinate job postings, recruitment, and hiring with the CEO and hiring managers.Support HR policies, workforce planning, role clarity, and reassignment of responsibilities during staffing changes. STAFF LEADERSHIP & ACCOUNTABILITYSupervise designated administrative, database, development operations, communications, or other assigned staff.Encourage collaboration, adaptability, cross-training, and continuous improvement. VENDOR & CONTRACT MANAGEMENTOversee assigned operational and financial vendor relationships, performance, costs, renewals, and contracts.Identify opportunities to consolidate vendors, renegotiate agreements, and strengthen service delivery. EXECUTIVE & STRATEGIC SUPPORTServe as a trusted operational partner to the CEO on organizational planning, performance, resource allocation, and risk management.Participate in leadership, external, and industry meetings as requested; represent the CEO in designated settings.Translate strategic priorities into actionable plans and scalable operational processes. Apply here: https://form.asana.com/?k=qJ0RaZs6DssGjWT3Vo6t8g&d=1202851072486393