Director of Operations

Responsibilities

• Foster a "Safety First" culture; continually work, proactively, to create a safe work environment with particular focus on machine operator safety, safe material handling, and forklift/pedestrian safety.
• Develop Operations Experts who are continually refining their processes and capabilities.
• Be instrumental in growing and developing our team.
• Provide training and development opportunities and encourage positive communication between departments.
• Provide ongoing employee feedback; proactively address any performance issues in a timely manner.
• Manage CDL drivers, including scheduling, performance, and ensuring full compliance with DOT rules and regulations.
• Develop strategic capabilities and core competencies that are specific and relevant.
• Lead by example in creating a customer-focused environment where the very best customer service is provided.
• Optimize the utilization of raw material through warehousing and inventory control to include cycle counting and coordination of physical inventory, ensuring the most cost-effective use of materials and company resources.
• Manage all operations, including production and capacity planning (people and resources), shop and warehouse layout, timely and accurate receiving, and in-bound/out-bound load scheduling.
• Ensure that material and production quality specifications are met by implementing proper manufacturing processes to maximize efficiency while leading continuous improvement.
• Partner with leadership to support the continuous development of innovative products and solutions and state-of-the-art production capabilities.
• Attain a high level of product and industry knowledge and customer service requirements through research to successfully develop business strategies, strengthen our customer service relationships, and build operational efficiency.
• Develop standard operating procedures to support foundational stability and continuous improvement, focusing on efficiency.
• Provide training materials and programs for the production shop and warehouse to include organizing and mapping of products.
• Develop relationships and negotiate service agreements with industry partners to most effectively service customers and maintain facilities and warehouse equipment (e.g. logistics, material vendors, mechanical contractors, etc.).

CORE SKILLS & QUALIFICATIONS

• A positive attitude with a servant's heart, flexible, and adaptable.
• Demonstrated leadership.
• 5 or more years of upper management experience that included profit and loss accountability.
• Experience with DOT rules and regulations is preferred.
• The ability to skillfully coach and mentor others, along with a sincere desire to create opportunities for their participation and growth.
• Advanced technical skills to develop, implement, and execute strategic solutions.
• Passion for driving change and delivering results through commitment to operational excellence and continuous improvement.
• Commitment to communicate and collaborate professionally.
• Knowledge of door and millwork products & services.
• Strong Mechanical aptitude preferred.
• Understanding of how the ERP system functions and the discipline needed to adhere to the process.
• Knowledge of Microsoft Office (Excel, Outlook 10) and strong general computer skills.
• Excellent communication skills: interpersonal, verbal, and written ability to efficiently learn and master product information, processes, and procedures.
• Have the drive and ability to create and foster a successful team environment.
• Reflect our Statement of Purpose authentically.