Director of Operations

About the role

The Director of Operations at ABA Centers of Tennessee is responsible for ensuring that the daily operations of clinics run smoothly. This includes providing day-to-day leadership and management, collaborating with leadership on growth strategies, motivating and leading a high-performance clinical team, and overseeing various aspects of clinic and company operations.

Responsibilities

• Provide day-to-day leadership and management that mirrors the company's adopted mission and core values
• Collaborate with leadership on the development, communication, and implementation of effective growth strategies and processes
• Motivate and lead a high-performance clinical team
• Act as lead "client-care officer" through direct contact with every client and stakeholder
• Verify adherence to the timely documentation process
• Work with leadership to ensure compliance with accrediting and licensing bodies
• Work alongside management to ensure company finances are in order, including approval of all department expenses and budgets
• Oversee and manage the safety of employees and clients
• Conduct tours of the facility as needed
• Stay in communication with referral sources and families
• Collaborate with leadership on compliance and quality assurance projects
• Maintain weekly, monthly, and quarterly reports
• Work with the clinical team to facilitate crisis intervention
• Ensure adherence to medication policy and procedure
• Work to reduce and minimize missed client services

Requirements

• Bachelor's Degree or higher strongly preferred
• 5+ years of experience in the Behavioral Health Industry preferred
• Knowledge of Accounting and Finance
• Knowledge of EMR/EHR and proper documentation
• Strong planning skills
• Leadership Experience

Benefits

• Outstanding Benefits: 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays)
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options
• Medical, dental, vision, long-term disability, and life insurance
• Generous 401(k) with up to 6% employer match

Qualifications

• Experience in the Behavioral Health Industry
• Strong planning and leadership skills
• Knowledge of accounting and finance
• Knowledge of EMR/EHR and proper documentation

Skills

• Strategic thinking
• Operational excellence
• Client service orientation
• Financial management
• Compliance and quality assurance

Benefits

• Medical, dental, vision, long-term disability, and life insurance
• Generous 401(k) with up to 6% employer match

Schedule

Not specified

Pay

TBD