Director of Operations

About the role

The Director of Operations is responsible for ensuring that the daily activities of a clinic run smoothly, including monitoring and correcting processes that allow the clinic and our company to run efficiently.

Responsibilities

• Provide day-to-day leadership and management to the organization that mirrors the adopted mission and core values of the company.
• Collaborate with leadership on the development, communication and implementation of effective growth strategies and processes.
• Motivate and lead a high-performance operations team.
• Act as lead "client-care officer" through direct contact with every client and stakeholder.
• Ensure proper training to subordinates.
• Ensure adherence to the timely documentation process.
• Work with leadership to ensure compliance with accrediting and licensing bodies.
• Work alongside management to ensure company finances are in order, including approval of all department expenses.
• Oversee and manage the safety of employees and clients.
• Conduct tours of the facility, as needed.
• Stay in communication with referral sources and families.
• Collaborate with leadership on compliance and quality assurance projects.
• Be available to work on weekends, nights, and holidays.
• Be available to work overtime when needed.
• Maintain weekly, monthly, and quarterly reports that will be submitted upon request.
• Complete all company trainings within 3 months of hire date.

Requirements

• Bachelor's Degree or higher strongly preferred.
• 5+ years of experience in the Behavioral Health Industry preferred.
• Knowledge of Accounting and Finance.
• Knowledge of EMR/EHR and proper documentation.
• Strong planning skills.
• Leadership Experience.
• Strong people and communication skills.
• Ability to communicate with various departments.

Benefits

• 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays).
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
• Medical, dental, vision, long-term disability, and life insurance.
• Generous 401(k) with up to 6% employer match.

Pay

Compensation: 70,000 - 80,000 a year *Final compensation will be determined by a candidate's experience, background and education

Schedule

To be available to work on weekends, nights, and holidays. Must be available to work overtime when needed.