Director of Operations

About Us

We are the nation's fastest-growing provider of autism care, delivering high-quality Applied Behavior Analysis (ABA) therapy across a rapidly expanding footprint. Since our founding in 2020, we've scaled from a single clinic to nearly 70 operating areas in more than a dozen states, supported by a high-performance corporate infrastructure and data-driven decision-making. Recognized as the #5 fastest-growing private company in America by Inc. magazine, ABA Centers of America is a self-funded, founder-led organization—a rarity in today's healthcare landscape. We've achieved this growth without private equity, relying instead on operational discipline, smart capital allocation, and a relentless focus on outcomes.

ABA Centers of America was founded by a father whose personal journey navigating autism care for his daughter revealed deep gaps in access, consistency, and quality across the system. Determined to disrupt the status quo in the autism care field and eliminate the unacceptably long wait lists for treatment, he built a company rooted in compassion, clinical excellence, and a relentless commitment to care that makes a difference.

Recognition & Awards

• Inc. 5000 - 5th Fastest-Growing Private Company in America
• Financial Times - #1 on "The Americas' Fastest Growing Companies"
• EY Entrepreneur Of The Year® U.S. Overall
• South Florida Business Journal's Top 100 Companies
• Florida Trend Magazine's 500 Most Influential Business Leaders
• Inc. Best in Business, Health Services Leadership

Responsibilities

• Provide day-to-day leadership and management to the organization that mirrors the adopted mission and core values of the company.
• Collaborate with leadership on the development, communication, and implementation of effective growth strategies and processes.
• Motivate and lead a high-performance operations team.
• Act as lead "client-care officer" through direct contact with every client and stakeholder.
• Ensure proper training for subordinates.
• Ensure adherence to the timely documentation process.
• Work with leadership to ensure compliance with accrediting and licensing bodies.
• Work alongside management to ensure company finances are in order, including approval of all department expenses and ensuring departments remain within their allocated quarterly and annual budget.
• Oversee and manage the safety of employees and clients.
• Conduct tours of the facility, as needed.
• Stay in communication with referral sources and families.
• Collaborate with leadership on compliance and quality assurance projects.
• Be available to work on weekends, nights, and holidays, and work overtime when needed.
• Maintain weekly, monthly, and quarterly reports that will be submitted upon request.
• Complete all company trainings within 3 months of hire date.
• Follow all defined company policies outlined in the Employee Handbook.
• Work with the clinical team to facilitate crisis intervention.
• Collaborate with leadership and support staff to ensure adherence to medication policy and procedure.
• Responsible for mitigating missed services.

Requirements

• Bachelor's Degree or higher strongly preferred.
• 5+ years of experience in the Behavioral Health Industry preferred.
• Knowledge of Accounting and Finance.
• Knowledge of EMR/EHR and proper documentation.
• Strong planning skills.
• Leadership Experience.
• Strong people and communication skills.
• Ability to communicate with various departments.

Benefits

• 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays).
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
• Medical, dental, vision, long-term disability, and life insurance.
• Generous 401(k) with up to 6% employer match.