Director of Nursing - Central Region

About the Role

The Central Nursing Director will support the RN Regional Managers and Staffing Coordinators throughout the Central region, ensuring compliance with company policies, nursing standards, and governmental regulations to maintain excellent patient care. The primary focus is operational support to maintain high-quality patient care.

Responsibilities

• Direct patient care as needed.
• Ensure compliance with company policies, protocols, and processes to improve nursing department efficiency.
• Provide clinical support to patients and nurses, including supply optimization, pump troubleshooting, and policy adherence.
• Conduct and manage post-infusion patient surveys routinely and for all new nurse placements.
• Review and approve nursing notes and visit time approvals.
• Participate in the screening process for clinical managers, contractual nursing staff, and staffing coordinators.
• Educate, orient, and perform competency assessments for nurses in the region, with support from regional nursing managers.
• Resolve nurse complaints and perform audits to ensure contracted nurses maintain standards of care.
• Perform initial and annual clinical competency assessments for all regional nurses.
• Develop and implement action plans to address deficiencies identified during regional audits.
• Train, monitor, and enforce staff adherence to the nursing documentation platform.
• Maintain nursing staff training and education programs.
• Conduct monthly regional team meetings.
• Advise, contribute, and educate team members on the company’s corrective action process.
• Build trusting, collaborative relationships with staff, peers, other disciplines, and ancillary services.
• Establish goals for the nursing team, monitor performance, and provide reports.
• Report violations of policies, procedures, regulations, or standards of conduct to the appropriate manager or Compliance Officer.
• Travel to patients as needed for supervision and direct patient care.
• Report infusion issues, side effects, and missed doses to the pharmacist.
• Available for after-hours emergency calls.
• Facilitate patient and nursing supply needs.
• Perform additional duties as recommended or required by the National Director of Nursing.

Requirements

• Bachelor’s degree in nursing (BSN) is mandatory.
• Minimum of 2 years of experience in home and/or specialty infusion.
• Active and unrestricted nursing license(s), including California.

Qualifications

• Excellent verbal and written communication skills.
• Strong interpersonal, customer service, and organizational skills.
• Attention to detail and time management with a proven ability to meet deadlines.
• Strong analytical, problem-solving, supervisory, and leadership skills.
• Ability to prioritize tasks and delegate when appropriate.
• Strong knowledge and experience in the clinical aspects of home infusion and/or specialty pharmacy.
• Proficient with Microsoft Office Suite or related software.

Preferred Qualifications

• Additional credentials such as CRNI, IgCN, or similar.

Physical Requirements

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Continuously required to sit and talk or hear.
• Occasionally required to stand, walk, use hands to handle objects/tools, reach with hands and arms, stoop, kneel, crouch, or crawl.
• Must regularly lift and/or move up to 20 pounds and occasionally lift or move up to 30 pounds.
• Specific vision abilities required include close vision, peripheral vision, depth perception, and the ability to adjust focus.