Director of Nursing
Eastern Virginia Medical School · Norfolk, VA · 1 mo ago
HealthcareFull-time
Part of the management team of the Department of Obstetrics and Gynecology. Practices within the American Nursing Association (ANA) Standards of Practice and Code of Ethics.
Responsibilities
- Facilitate the coordination of care across the continuum and demonstrate safe practice within the domains of clinical judgment, decision-making, professional relationships, clinical leadership, and clinical scholarship.
- Provide oversight, mentoring, and training of RNs, LPNs, and Medical Assistants in clinical practices for the Department of OBGYN across multiple practice locations.
- Lead all clinical quality initiatives in the practice, working collaboratively with the Department Chair and Department Administrators to support providers in reaching these goals.
- Ensure clinical staff compliance with procedures and processes to achieve departmental goals.
- Serve as a resource for Divisional Practice/Office Managers in the department.
- Travel to all office locations and throughout all divisions to meet departmental demands.
- Clinical Leadership:
- Support the development of others and create a practice climate of responsiveness and learning.
- Lead and influence the reasoning of colleagues in the patient’s best interest through skillful comportment, authoritative clinical knowledge, and ethical conviction.
- Demonstrate professional behavior by adhering to unit policies, practice guidelines, and the ANA Code of Ethics.
- Fulfill the role of the nurse as a teacher.
- Demonstrate ability to fulfill a role in regulatory compliance and readiness.
- Achieve and maintain BLS certification as required by departmental standards.
- Serve as a patient advocate, within the limits of the law.
- Clinical Staff Training and Development (25%):
- Oversee clinical staff orientation, training, ongoing staff development, and clinical workflow implementations.
- Support protocols for delivery of clinical care through training and workflow implementation.
- Supervise all clinical practice support functions (RN, LPN, MA) to ensure safe and efficient delivery of quality healthcare across multiple practice locations.
- Bear full responsibility for:
- Properly and adequately teaching, directing, and supervising clinical staff.
- Outcomes resulting from training and mentorship.
- Setting the standard for providing safe patient care through organizational skills that maintain and coordinate safe delivery of quality care.
- Performing systematic patient assessment with clinical teams and recording related health data.
- Coaching staff to make informed judgments regarding specific nursing care mandated by particular situations.
- Support Department and EVMS-MG Quality Initiatives:
- Monitor activities across divisions to ensure practices conform to EVMS Medical Group Quality Standards and other external quality indicators.
- Stay abreast of requirements and financial incentives related to Quality Payment Program and AMA/NCQA/HEDIS Measures Initiatives.
- Support EVMS-MG participation in Sentara Quality Initiatives (SQCN, Optima Medicare Advantage).
- Support development and implementation of policies and procedures for Quality Initiatives at EVMS Medical Group.
- Inform and educate providers, managers, and staff about departmental quality objectives and targets.
- Present quality mission, goals, and data to the department or select groups.
- Collaborate with the OBGYN Associate Chair for Quality & Clinical Affairs to support Division Chiefs/Medical Directors in quality improvement projects.
- Stay informed about quality issues affecting EVMS Medical Group patient populations (e.g., Drug and Product Recalls, Pay for Performance, Chronic Disease Issues, CMS programs like MIPS/MACRA, Medicare Advantage Programs, SQCN, ACO).
- Clinical Staff Oversight and Workflow Implementation:
- Maintain appropriate clinical staffing levels and plan for staffing needs.
- Work clinically to understand divisional workflows and provide coverage support as needed.
- Ensure smooth patient flow in all clinical areas.
- Monitor clinical staff electronic health record documentation and quality charting techniques to ensure compliance with medical records standards.
- Maintain a customer-focused practice environment with a monitoring process for feedback.
- Notify Department leadership of required corrections and ongoing concerns.
- Implement policies and procedures affecting practice operations.
- Recommend resources needed to maintain optimum efficiency and productivity.
- Consult with leadership on clinical problems and interpretation of departmental policies.
- Directly supervise clinical nursing staff, including RN, LPN supervisors, LPNs, and MAs.
- Assist in the recruitment, selection, and work assignments of clinical support staff.
- Employ, evaluate, and terminate clinical staff personnel in coordination with Divisional Practice/Office Manager and EVMS Human Resources.
- Conduct performance evaluations in coordination with the Divisional Practice/Office Manager.
- Maintain OSHA, CLIA standards, and requirements.
- Maintain clean, safe, and well-stocked nursing areas.
- Maintain confidentiality regarding patient and business functions of the clinic.
- Attend required in-service training/meetings.
- Participate in EVMS Medical Group committees to develop plans and procedures for improvement of patient care and practice support operations.
- Adhere to all EVMS, EVMS-MG, State, and Federal Policies & Procedures, as well as Regulatory and Compliance guidelines.
- Demonstrate positive leadership and customer service attitude/behavior.
- Complete all other duties as assigned.
Requirements
- BSN and Virginia Registered Nurse license are required.
- Five (5) years of nursing supervisory experience in a medical group, office, or hospital environment is required.
- Progressively more responsible positions in clinical practice within a large medical group practice is strongly preferred.
- Experience in OBGYN is preferred.