Director of Nursing Administration, Inpatient Nursing

Qualifications

Minimum Required:

• Master's Degree in Nursing, Business Administration, or Healthcare Administration.
• Licensed to practice as a Registered Nurse in the State of Ohio.
• BLS.
• ACLS if applicable.
• Certification in specialty area strongly preferred.

Responsibilities

Clinical Administration:

• Collaborates with the multidisciplinary team and hospital administration to identify regional and national benchmarks in quality, cost, length of stay, and satisfaction.
• Collaborates with the Managers and multidisciplinary team to develop ongoing quality and clinical performance programs for specific area.
• Shares quality outcomes and measures to nursing leadership along with action plans for areas of improvement.
• Collaborates with Managers and multidisciplinary team to develop standardized operating protocols and operational processes that support evidence based practice.
• Develops short and long term goals for maintaining quality patient outcomes, patient satisfaction, staff development, and innovation in nursing practice and patient care.
• Aids Managers and others in coaching and facilitating multidisciplinary teams to meet quality objectives.
• Identifies opportunities for continuous quality initiatives.
• Creates, leads, and facilitates clinical teams across related disciplines.
• Demonstrates effective decision making through problem identification, alternative exploration, and evaluation.
• Provides problem resolution and assistance in managing crisis situations.
• Ensures compliance to all federal, state, and local regulatory standards.

Human Resources:

• Accountable for effective retention and recruitment of qualified staff.
• Facilitates the development of a diverse workforce through recruitment, promotion, and cultivation of talent.
• Develops, reviews, standardizes policies and procedures, job descriptions, and competencies as necessary for areas of responsibility.
• Administers personnel policies, hires, approves promotions, and transfers.
• Recommends administration of the salary schedule.
• Promotes an environment that recognizes and rewards team work, creativity, personal and professional development, and empowerment.
• Models and fosters positive employee relations.
• Conducts regular leadership rounds, identifying and collaborating with the patient care team in resolving issues and concerns in a timely manner.
• Actively supports the shared governance structure by working collaboratively with the Professional Practice Organization to accomplish goals of the specific areas of responsibility and the hospital.
• Ensures employee grievances are heard within the timeline determined by HR and hospital administration.
• Integrates knowledge of legal issues in patient care and human resources issues into operations management.
• Conducts regular staff leadership meetings for areas of responsibility.
• Ensures appropriate orientation, in-service training, and continuing education of all personnel in specific area.
• Operates and manages specific areas of responsibility.
• Establishes and aligns departmental and UC Health strategic initiatives.
• Promotes excellence in clinical programs; continually seeks improvements in technology, quality, and service and facilitates a patient centered approach throughout the healthcare continuum.
• Collaborates with marketing and communications, finance, and operations in planning, implementing, and evaluating programs.
• Plans and provides oversight for managing staffing levels and productivity targets for specific area.
• Provides leadership and coaching for specific areas and offers consultation as needed throughout the organization.
• Participates in establishing the service goals and objectives with particular emphasis on customer service, quality, patient safety, and evidence based practice.
• Collaborates with Quality Director, UC Health Decision Support, and Organizational Effectiveness in the analysis and evaluation of continuous quality improvement efforts.
• Maintains knowledge of local, state, national, and institutional budget policy and trends.
• Actively participates in short and long range strategic planning and decision making within UC Health.
• Collaborates with Information Systems and clinical management to develop and deliver readable and actionable reports to clinical and administrative leaders.

Operations:

• Participates in selecting targeted areas and develops action plans for quantifiable improvement in patient satisfaction scores.
• Models and coaches staff in principles of excellent customer service.
• Collaborates with nursing leadership, physician leadership, and department leadership to create opportunities to acknowledge outstanding customer service by members of the hospital team.
• Provides ongoing assessment of customer needs (patient, staff, and physicians).
• Administrative Judge when to act independently and when to refer situations to a higher authority.
• Resolves conflicts, initiates improvements in work methods or procedures.
• Maintains visibility to specific areas, managers, staff, physicians, and patients.
• Represents nursing to hospital departments, medical staff, and the community.
• Partners with appropriate community organizations to fulfill continuum of care needs.
• Coordinates and integrates departmental services within the areas of responsibility and with other departments.
• Participates in formal and informal professional meetings, speaking, publication, and research.
• Actively serves on medical, hospital, and UC Health committees and designated functions.
• Functions as administrator on call as assigned.
• Manages other duties and projects as assigned.

Planning and Marketing:

• Collaborates with Marketing in developing internal and external communication efforts and communicates media-worthy events to the public relations department in a timely manner.
• Determines ongoing feasibility of existing programs and services.
• Identifies and develops new business opportunities.
• Develops business plan for potential programs in consideration of mission and profitability.
• Establishes and maintains positive working relationships with community services, physicians, and clinics to strengthen the referral base.
• Collaborates with the appropriate teams in identifying and monitoring clinical benchmarks.
• Collaborates with the appropriate departments to develop services and pricing that is competitive in the market.