Director of Network Performance and Improvement
Harlem Children's Zone · New York, NY · 1 wk ago
On-siteHealthcare$140k–$150k/yrFull-time
Requirements
Minimum Qualifications:
- Bachelor's degree required; master's degree preferred
- Minimum of five years of experience in project management, performance management, continuous improvement, data analysis, operations, education leadership, or a related field
- Experience working within a school system, charter network, nonprofit organization, or other mission-driven organization strongly preferred
- Demonstrated success managing complex, cross-functional projects from planning through implementation
- Experience developing and monitoring performance metrics and OKRs preferred
- Strong analytical skills with experience using data visualization and reporting tools
- Exceptional written and verbal communication skills, including the ability to translate data into clear, actionable recommendations
- Strong organizational skills with exceptional attention to detail and the ability to manage multiple priorities simultaneously
- Ability to build relationships and influence stakeholders across all levels of an organization
Skills & Competencies
- Strong data analysis skills with the ability to translate insights into action
- Exceptional written and verbal communication skills
- Organized, detail-oriented, and adept at managing multiple priorities
- Skilled in implementing evidence-based interventions and monitoring fidelity
- Comfortable with technology platforms related to student data and learning management systems
Personal Attributes
- Student-centered and equity-driven
- Resilient, reflective, and growth-oriented
- Collaborative and relational, yet decisive when necessary
- Bold thinker with the courage to challenge the status quo in service of scholar achievement
What you'll do
- Network Performance and Data Analysis
- Develop and maintain network-wide dashboards, reports, and scorecards to monitor progress toward organizational goals and OKRs
- Analyze quantitative and qualitative data to identify trends, opportunities, risks, and areas for improvement
- Partner with network leaders to establish performance metrics and monitor progress across academic, operational, talent, and enrollment priorities
- Synthesize complex information into clear, actionable insights and presentations for senior leadership, boards, and other stakeholders
- Ensure the accuracy, integrity, and consistency of network reporting systems
- Continuous Improvement
- Lead the implementation and monitoring of network continuous improvement processes and routines
- Facilitate regular progress reviews, reflection cycles, and accountability structures across departments
- Identify opportunities to streamline processes, improve collaboration, and enhance organizational effectiveness
- Support leaders in developing action plans and monitoring progress toward established goals
- Promote a culture of data-informed decision-making and continuous learning
- Cross-Functional Initiatives
- Coordinate network-wide initiatives aligned with organizational priorities, including enrollment growth, teacher pipeline development, and other emerging needs
- Develop project plans, timelines, milestones, and success measures for key initiatives
- Monitor implementation progress and ensure alignment across departments
- Identify barriers to execution and recommend solutions to support successful outcomes
- Network Programming and Operations
- Design and coordinate network-wide events and experiences, including leadership retreats, professional development days, convenings, and other cross-functional meetings
- Collaborate with internal teams to develop agendas, materials, logistics, and communications
- Manage project timelines and operational plans to ensure high-quality execution
- Support additional operational priorities within the Superintendent's Office and Business Administration team as needed