Jobs · Healthcare · New York

Director of Network Performance and Improvement

Harlem Children's Zone · New York, NY · 1 wk ago
On-siteHealthcare$140k–$150k/yrFull-time

Requirements

Minimum Qualifications:

  • Bachelor's degree required; master's degree preferred
  • Minimum of five years of experience in project management, performance management, continuous improvement, data analysis, operations, education leadership, or a related field
  • Experience working within a school system, charter network, nonprofit organization, or other mission-driven organization strongly preferred
  • Demonstrated success managing complex, cross-functional projects from planning through implementation
  • Experience developing and monitoring performance metrics and OKRs preferred
  • Strong analytical skills with experience using data visualization and reporting tools
  • Exceptional written and verbal communication skills, including the ability to translate data into clear, actionable recommendations
  • Strong organizational skills with exceptional attention to detail and the ability to manage multiple priorities simultaneously
  • Ability to build relationships and influence stakeholders across all levels of an organization

Skills & Competencies

  • Strong data analysis skills with the ability to translate insights into action
  • Exceptional written and verbal communication skills
  • Organized, detail-oriented, and adept at managing multiple priorities
  • Skilled in implementing evidence-based interventions and monitoring fidelity
  • Comfortable with technology platforms related to student data and learning management systems

Personal Attributes

  • Student-centered and equity-driven
  • Resilient, reflective, and growth-oriented
  • Collaborative and relational, yet decisive when necessary
  • Bold thinker with the courage to challenge the status quo in service of scholar achievement

What you'll do

  • Network Performance and Data Analysis
  • Develop and maintain network-wide dashboards, reports, and scorecards to monitor progress toward organizational goals and OKRs
  • Analyze quantitative and qualitative data to identify trends, opportunities, risks, and areas for improvement
  • Partner with network leaders to establish performance metrics and monitor progress across academic, operational, talent, and enrollment priorities
  • Synthesize complex information into clear, actionable insights and presentations for senior leadership, boards, and other stakeholders
  • Ensure the accuracy, integrity, and consistency of network reporting systems
  • Continuous Improvement
  • Lead the implementation and monitoring of network continuous improvement processes and routines
  • Facilitate regular progress reviews, reflection cycles, and accountability structures across departments
  • Identify opportunities to streamline processes, improve collaboration, and enhance organizational effectiveness
  • Support leaders in developing action plans and monitoring progress toward established goals
  • Promote a culture of data-informed decision-making and continuous learning
  • Cross-Functional Initiatives
  • Coordinate network-wide initiatives aligned with organizational priorities, including enrollment growth, teacher pipeline development, and other emerging needs
  • Develop project plans, timelines, milestones, and success measures for key initiatives
  • Monitor implementation progress and ensure alignment across departments
  • Identify barriers to execution and recommend solutions to support successful outcomes
  • Network Programming and Operations
  • Design and coordinate network-wide events and experiences, including leadership retreats, professional development days, convenings, and other cross-functional meetings
  • Collaborate with internal teams to develop agendas, materials, logistics, and communications
  • Manage project timelines and operational plans to ensure high-quality execution
  • Support additional operational priorities within the Superintendent's Office and Business Administration team as needed

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