Jobs · Education

Director of Merchandising

Comfrt · United States · 1 mo ago
RemoteRemoteEducationFull-time

About the role

The Director of Merchandising leads the global merchandising strategy for Comfrt LLC, a fast-growing ecommerce brand focused on mental health and comfortable living. This role integrates product, analytics, and market insight to drive innovation and shape the product roadmap.

Key Responsibilities

  • Develop and lead the global merchandising strategy across e-commerce, retail stores, and international markets.

  • Maintain strong awareness of fashion trends, cultural shifts, and evolving customer preferences.

  • Translate product roadmaps, trend intelligence, and performance data into cohesive assortment strategies.

  • Define SKU architecture, segmentation, and depth across categories and channels.

  • Build pricing frameworks and margin structures in collaboration with Finance, Buying and Product that support sustainable growth.

  • Own Product Lifecycle Management: Make final, data-driven decisions on style exits and carryovers based on sales performance and financial results.

  • Ensure the right product mix, depth, and timing across DTC, retail, and international distribution.

  • Develop channel-specific assortment strategies as the company expands globally.

  • Partner with Product Development to pressure-test line plans through data and market insights.

  • Guide seasonal and long-range assortment planning aligned to financial targets.

  • Own global analysis of sell-through, margin performance, and inventory productivity.

  • Lead end-of-season reviews and in-season performance insights to inform future strategy.

  • Translate analytics into clear, actionable insights for Product, Creative, Marketing, and Executive teams.

  • Partner closely with Buying and Supply Chain to ensure inventory discipline and demand alignment.

  • Maintain strong awareness of consumer trends, cultural shifts, and competitive dynamics.

  • Apply trend insights through the Comfrt lens to inform merchandising strategies.

  • Identify category opportunities and whitespace within the market.

  • Serve as a key strategic partner to Product Development, Design, Marketing, Planning, Retail, and Supply Chain.

  • Align merchandising strategy with marketing campaigns, product launches, and brand storytelling.

  • Provide data-driven insights that help inform product roadmap and category evolution.

  • Present merchandising strategies and performance insights to leadership.

Who You Are

  • Experience: 12+ years of merchandising experience within fashion, apparel, or lifestyle brands, ideally with experience in both high-growth startups and larger brands.

  • Bachelor’s degree in business, Merchandising, or a related field.

  • Leadership: Proven experience operating at the Director level or higher, scaling businesses across multiple markets.

  • Ability to balance strategic category leadership with the day-to-day operational details required to bring product to market.

  • Omni-channel Expert: Deep expertise in e-commerce with experience supporting physical retail expansion.

  • Analytical Powerhouse: Advanced capability in both e-commerce and retail metrics; you are comfortable making hard calls based on financial data.

  • Commercial Acumen: Strategic thinker who balances brand vision with disciplined commercial decision-making.

  • Growth Mindset: Possesses a growth-oriented mindset—constantly identifying whitespace, translating insights into opportunities, and building clear strategies to expand the category.

  • Collaborative: A humble, team-oriented leader who builds strong partnerships across the organization.

Why Join Comfrt?

  • Be part of a purpose-driven company that’s shaping the future of comfort and mental wellness.

  • Work in a supportive, creative environment where your ideas and growth are valued.

  • Enjoy Comfrt benefits such as generous paid time off, company-covered health insurance, 5% 401k match, and discounts on all Comfrt products!

  • Join a passionate team making an impact on exciting projects, all while enjoying the flexibility and collaborative support of a fully remote environment.

About Comfrt

Comfrt LLC is an ecommerce brand dedicated to supporting mental health and creating comfortable products for an easy, stress-free, cozy lifestyle. We are committed to building the ultimate comfort brand ecosystem and are dedicated to our customers.

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