Director of Memory Care Programs (Senior Living)

About the role

As the Director of Memory Care, you’ll play an essential role in enriching the lives of seniors, creating meaningful connections, and making a difference every single day.

Position Highlights

• Status: FULL TIME
• Schedule: Traditional leadership workweek with flexibility required based on business and operational needs that includes Manager on Duty hours as well as on call for emergency situations
• Location: Richmond, VA
• Rate of Pay: $58,000–$63,000

Why You'll Love This Community

Welcome to Discovery Village The West End, where world-class hospitality and personalized care redefine senior living in Richmond, Virginia. Located in Richmond’s desirable West End neighborhood, our community blends resort-style amenities, compassionate service, and vibrant living all in one place.

What You’ll Do

• Plan, organize, and direct all aspects of the Memory Care program
• Design and implement dementia-specific programming, including Life Skills and individualized engagement
• Partner with Activities and Celebrations teams to deliver meaningful daily experiences
• Supervise, train, and support care staff, ensuring compassionate and compliant service delivery
• Lead and coach care managers in best practices for dementia care
• Serve as the community champion for dementia education and awareness

Qualifications

• Bachelor’s degree preferred
• Minimum 1 year of management experience in dementia/memory care
• Supervisory experience managing CNAs and/or care staff
• Knowledge of dementia care regulations and compliance standards
• Strong leadership, organizational, and coaching skills
• Ability to work a flexible schedule, including evenings or weekends as needed
• Proficiency with Microsoft Office; experience with electronic care or scheduling systems preferred
• A compassionate, resident-centered approach with a passion for serving individuals with dementia

Why Join Us

Discovery Senior Living Earned Coveted Great Place to Work Certification for 2025-2027!

Our Culture & Values

So often, what brings people together is deeply rooted in who we are and what we stand for. And at Discovery Senior Living, we’re unified by certain, core values, which we call our “Pillars of Excellence.” They make up the fabric of our company, and include TEAMWORK, INTEGRITY, PERFORMANCE, ACCOUNTABILITY, COMPASSION, HARD WORK and CREATIVITY.

Benefits You’ll Enjoy

• Comprehensive benefits package that includes competitive pay, medical, dental, vision, life, and disability insurance, paid time off and holidays, a 401(k) with employer match, paid training and career growth opportunities, wellness-related benefits, and additional support through our Employee Assistance Program (EAP)

Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

A Note to Applicants

This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis.

Agency Policy

We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly.

Employment Scam Warning

We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.

Regulatory Compliance & Background Screening

Discovery Senior Living complies with all applicable federal, state, and local employment laws and regulatory requirements governing hiring practices, background screening, and workforce eligibility. Employment may be contingent upon successful completion of state-mandated and/or federally required background screenings, which may include criminal history checks, fingerprint-based screening, Level 2 background screening, registry verification, and other screenings required for healthcare and senior living roles with direct or indirect resident access.