Director of Market Operations
About Us
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone!® — smiles for patients, providers, employees, and community partners. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices.
About the Role
You’ll be an important member of the operations team, working closely with the COO to meet the marketing needs in the market. You’ll direct and oversee business services within the market, including providing cost and operation analyses to determine the most effective path to achieve marketing objectives. You’ll also oversee staff operations, business planning, and budget development for each district.
Responsibilities
- Ensuring flawless execution of operational standards, and ensuring services are compliant with professional standards, state and federal regulatory requirements
- Analyzing financial trend data and taking action on areas of opportunity, while balancing operations costs
- Recruiting, hiring, and developing Managers capable of building teams that provide exceptional patient care
- Supervising district Office Managers and coaching, giving performance appraisals, and corrective action when necessary
- Communicating with Office and Dental leadership to ensure they have necessary support
- Leveraging market advertising, marketing, and sales to each office’s best advantage
- Engaging with providers to build strong relationships while supporting them and ensuring their success
Requirements
- Experience in a similar role with a dental service organization
Schedule
Monday–Friday (some Saturdays)
Pay
$90,000 - $110,000 per year
Benefits
Benefits are determined by employment status/hours worked and include:
- Paid time off (PTO)
- Health, dental, and vision insurance
- Health savings account
- Telemedicine
- Flexible spending accounts
- Life insurance
- Disability insurance
- Employee discount programs
- Pet insurance
- 401k plan