Director of Maintenance
Our client is a well-established, family-owned real estate developer and operator with decades of experience creating upscale residential, commercial, and luxury communities known for quality construction and long-term ownership. As the company continues to grow, this newly available role offers a highly visible leadership opportunity within a stable organization that strongly believes in promoting from within.
About the Role
This is not a hands-on maintenance position. It's designed for an experienced maintenance executive who excels at leading leaders, driving operational excellence, and maintaining high service standards across a large multifamily portfolio. The Director will oversee a large portfolio in the Long Island region — a mix of well-maintained assets and properties undergoing strategic renovations, requiring a leader who can balance long-term asset preservation with continuous improvement initiatives.
Relocation candidates are welcome to apply — the compensation package includes a complimentary on-site apartment, making this an attractive opportunity for candidates open to relocating to the Long Island area.
Responsibilities
- Provide strategic leadership and oversight for maintenance operations across a multi-site portfolio
- Lead, mentor, and develop Senior Maintenance Managers and site-level teams while fostering a culture of service, accountability, safety, and operational excellence
- Establish maintenance standards, preventive maintenance programs, and operational procedures that drive efficiency and customer satisfaction
- Manage operating and capital budgets while identifying opportunities to improve performance and control expenses
- Oversee capital improvement projects, renovations, and major repair initiatives from planning through completion
- Partner with internal stakeholders to ensure maintenance operations support leasing performance, client retention, and asset value
- Negotiate vendor contracts, evaluate vendor performance, and maintain strong relationships with contractors and service providers
- Ensure compliance with all federal, state, and local regulations, building codes, and safety requirements
- Monitor property conditions and proactively address maintenance, compliance, and operational concerns
- Collaborate with construction and development teams on new property openings, lease-ups, and renovation initiatives
- Analyze operational metrics and implement strategies to improve service delivery
- Respond to significant after-hours emergencies as needed
Requirements
- Minimum 7 years of progressive leadership experience within property maintenance
- Proven experience overseeing maintenance operations across a large, multi-site portfolio
- Strong leadership skills with the ability to coach, motivate, develop, and hold teams accountable
- In-depth knowledge of building systems, boilers, mechanical systems, preventive maintenance, and facility operations
- Demonstrated success managing operating budgets, capital budgets, and large-scale renovation or capital improvement projects
- Strong vendor management and contract negotiation experience
- Experience supporting lease-ups, newly developed properties, and renovation projects highly preferred
- Property management software experience strongly preferred
- Excellent communication, organizational, and problem-solving abilities
- Proficiency with standard office and productivity software
- OSHA, CPO, or other maintenance-related certifications are a plus
Benefits
- High-visibility leadership role with significant influence across a large portfolio
- Join a company with decades of stability, growth, and industry leadership
- Strong promote-from-within culture with long employee tenure
- Relocation candidates welcome — complimentary on-site apartment included
- Collaborative, people-first culture that values professionalism, teamwork, and exceptional service
- Long-term career growth with an organization committed to investing in its employees
Pay
$130,000 - $150,000 + Bonus
This is an on-site position located in Suffolk County, NY.