Director of Loss Prevention

Essential Functions

• Ensures all Loss Prevention standards are properly followed.
• Reviews all reports completed by Loss Prevention officers to ensure accuracy and timely submission.
• Reports all observed hotel property deficiencies and safety hazards.
• Maintains thorough and complete investigation for all incidents incurred by guests and associates (i.e. losses, thefts, accidents, and acts of violence).
• Maintains guest room surveillance procedures.
• Maintains an effective key control program.
• Safeguards shift personnel are properly assigned at all times.
• Responsible for payroll, scheduling and other administrative duties.
• Attends all hotel meetings such as evening stand up, Ops, Safety Committee, Rooms Division, and bi-weekly staff meeting.
• Briefs on-coming shift officer and the MOD on all Loss Prevention issues prior to leaving property.
• Function as MOD on weekends.
• Responds to all fire and medical emergencies.
• Develops department policies and procedures.

Tools And Equipment

• Telephone
• Pen/pencil
• Photo-copying machine
• Computer and printer
• File folders
• Filing cabinet
• Facsimile machine
• Lift jack dolly
• Hand truck
• Camera
• First aid equipment

Working Environment

• Interior of hotel, in all areas with exposure to extreme temperatures.
• Exterior of hotel with exposure to weather conditions.
• Exposure to various hazardous chemicals.