Director of Lifecycle Marketing
Inspira Education · New York, NY · 1 mo ago
On-siteMarketingFull-time
We need to output HTML fragment with sections: About the role? Actually the posting includes "About Inspira Education" (company description) then "The Role", "What You'll Do", "Who You Are", "What We Look For", "Why you'll love Inspira". Also benefits listed: Health, dental, vision insurance, base plans 100% employer paid, Pre-tax benefits (FSA, DCFSA, HSA, Commuter), Flexible paid time off (PTO) and paid holidays, 401(k) with company match. Also schedule: "This is an in-person role requiring 5 days/week in our NYC office (Gramercy)." So we need sections: About the role? Actually we should not repeat job title. Use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. But we need to include sections only when posting has real specific content. We have content for About the role? The "The Role" paragraph describes role. Could map to "About the role". Responsibilities: "What You'll Do". Requirements/Qualifications/Skills: "Who You Are" and "What We Look For". Benefits: list. Schedule: in-person 5 days/week NYC office. Pay: not mentioned, so omit Pay section. Also we might include "About Inspira Education" as maybe "About the company"? Not in allowed headings list. The allowed headings are: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We should not add other headings. So we need to fit content into those. Could put company description under "About the role"? Might be odd but permissible. Or we could omit company description? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. So we need to keep company description. But we cannot add a heading not in list. Could we embed it in a for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but says use
before first heading? The instruction: Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but says use for section headings (e.g...). It might be okay to have other headings but they'd be non-standard. Safer to stick to allowed headings and put company description in a
before first heading or within About the role section. Probably best: start with a
containing company description, then
About the role
with the role description paragraph. ThenResponsibilities
with- of What You'll Do items. Then
- .
List:
- Own the end-to-end strategy and execution of lifecycle marketing programs, building clear and personalized user journeys that drive acquisition, engagement, conversion, and retention
- Analyze cohort and segment performance regularly to uncover trends, understand the “why” behind user behavior, and develop actionable insights that inform strategy
- Develop and execute a robust experimentation roadmap to increase acquisition, engagement, and lifetime value through A/B testing and continuous optimization
- Create and manage sophisticated email and SMS campaigns, including drip sequences, targeted newsletters, transactional messages, and upgrade flows, all aimed at increasing product engagement and driving conversion
- Identify drop-off points within the user journey and implement targeted, trigger-based campaigns to address friction and improve key KPIs
- Ensure compliance with deliverability best practices and maintain a strong sender reputation across all messaging platforms (email and SMS)
- Leverage customer segmentation and persona development to tailor messaging, offers, and campaigns that resonate with high-potential customer groups
- Collaborate closely with the data team to define and build end-to-end lifecycle reporting and track performance across channels
- Lead and grow a team of lifecycle marketers, acting as both a player and coach — mentoring team members, advocating for their work, and rolling up your sleeves to contribute directly when needed
- Ensure consistent and personalized messaging across the funnel, delivering the right message to the right person at the right time through the right channel
- Track and report on campaign performance and KPIs, such as lead volume, conversion rates, pipeline growth, LTV, and ROI; provide recommendations to optimize results
- Forecast marketing outcomes and track progress toward growth and revenue goals
- Stay on the cutting edge of AI and martech tools, proactively identifying and implementing technologies that improve efficiency, personalization, and performance across lifecycle programs
Who You Are list (requirements):
- 6–8+ years of lifecycle marketing experience, ideally in high-consideration or long-sales-cycle environments that require thoughtful lead nurturing strategies
- 2–3 years of experience managing and scaling high-performing teams
- Deep expertise in HubSpot; familiarity with Braze, Iterable, or similar tools is a strong plus
- Proficiency in email and SMS marketing automation, including segmentation, triggers, and personalized flows
- Bonus points for experience working with customer data platforms (CDPs) like Simon Data, Iterable, or Optimove
- Basic working knowledge of SQL and comfort querying data
- Strong understanding of HTML and template scripting languages (e.g., Jinja, Django, or ESP-specific templating systems)
- Exceptional copywriting skills with a proven ability to engage target audiences and iterate on messaging based on performance data
- Highly analytical mindset, with a track record of using data to inform campaign strategy and drive measurable results
- Familiarity with Looker or experience in data transformation is a plus
- A balance of creative thinking and analytical rigor. Someone who can conceptualize big ideas and dive into the data
- Comfortable rolling up your sleeves and getting into the weeds. A builder, not just a strategist
- Able to translate data into clear insights and actionable marketing strategies
What We Look For list (cultural traits):
- A passion for cultivating authentic connections
- Individuals who embody a winning attitude
- A mindset fueled by curiosity
- Determination to hustle and overcome challenges
- An infectious enthusiasm and adaptability
- Boundless energy and relentless tenacity
We could combine Who You Are and What We Look For into Requirements and Skills sections. But we have headings: Requirements, Qualifications, Skills. We could put experience/education under Requirements, technical skills under Skills, and cultural traits under Qualifications? Or just use Requirements for all. But we need to avoid thin sections. Perhaps:
- Requirements: experience, team management, expertise in HubSpot, familiarity with Braze/Iterable, proficiency in email/SMS automation, CDP experience, SQL, HTML/template scripting, copywriting, analytical mindset, Looker/data transformation, creative/analytical balance, builder mindset, translating data.
- Skills: maybe we could separate technical skills: HubSpot, Braze/Iterable, email/SMS automation, CDP, SQL, HTML/template scripting, Looker. But that duplicates.
Better: Use Requirements for experience and expertise, Skills for technical proficiencies, Qualifications for cultural traits.
Let's map:
Requirements (
Requirements
): - 6–8+ years of lifecycle marketing experience, ideally in high-consideration or long-sales-cycle environments that require thoughtful lead nurturing strategies - 2–3 years of experience managing and scaling high-performing teams Qualifications (Qualifications
): - A passion for cultivating authentic connections - Individuals who embody a winning attitude - A mindset fueled by curiosity - Determination to hustle and overcome challenges - An infectious enthusiasm and adaptability - Boundless energy and relentless tenacity Skills (Skills
): - Deep expertise in HubSpot; familiarity with Braze, Iterable, or similar tools is a strong plus - Proficiency in email and SMS marketing automation, including segmentation, triggers, and personalized flows - Bonus points for experience working with customer data platforms (CDPs) like Simon Data, Iterable, or Optimove - Basic working knowledge of SQL and comfort querying data - Strong understanding of HTML and template scripting languages (e.g., Jinja, Django, or ESP-specific templating systems) - Exceptional copywriting skills with a proven ability to engage target audiences and iterate on messaging based on performance data - Highly analytical mindset, with a track record of using data to inform campaign strategy and drive measurable results - Familiarity with Looker or experience in data transformation is a plus - A balance of creative thinking and analytical rigor. Someone who can conceptualize big ideas and dive into the data - Comfortable rolling up your sleeves and getting into the weeds. A builder, not just a strategist - Able to translate data into clear insights and actionable marketing strategies But note some items overlap with Requirements (like analytical mindset). Might be okay. Alternatively, we could just have Requirements and Skills and omit Qualifications. But we have cultural traits; they are substantive. Could put them under Requirements as well. But then we would have many items under
Requirements
with- of Who You Are items (experience, expertise). Then maybe