Director of Lending Operations

Responsibilities

• Oversee the end-to-end credit process for residential bridge and transitional loans, including underwriting, documentation, closings, and post-funding monitoring.
• Manage workflow pipelines, ensuring efficiency, consistency, and accuracy across the credit team.
• Implement and maintain SOPs, loan grading systems, and operational playbooks.
• Monitor KPIs and operational metrics to identify bottlenecks and optimize processes.
• Lead, mentor, and develop the credit operations team.
• Cook up coordination across internal teams (legal, compliance, finance, property management) and external partners (title companies, appraisers, contractors).
• Foster collaboration between credit, finance, and deal execution teams to streamline loan origination and closing.

Requirements

• 2+ years of experience in private lending, residential bridge, or transitional lending operations, including team management.
• Expertise in residential bridge, transitional, construction, or rehab lending operations.
• Deep understanding of credit underwriting processes, loan structuring, and portfolio monitoring.
• Strong operational, project management, and process design skills.
• Experience with lending platforms such as LendingPad, Liquid Logics, or similar LOS/LMSS.
• Strong leadership, communication, and organizational skills.