Director of Large Accounts

Position Details

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Job Description And Duties

State Fund is seeking a forward-thinking, results-driven Program Manager I to execute operational leadership of our Large Accounts segment—one of our most multifaceted and strategically significant underwriting programs, defined as standard premium of $500,000 and above. The program plays a pivotal role in delivering creative, data-informed strategies and exceptional customer servicing for our most complex accounts. Reporting to the Vice President of Middle Market and Large Accounts, this position is intended for an individual with comprehensive underwriting skills and a proven track record in broker portfolios or customer relationship management. The successful candidate will play a key role in shaping segment strategy, enhancing underwriting performance, and supporting profitable growth.

• Oversee day-to-day operational activities to ensure compliance and consistency with underwriting guidelines, documentation standards including underwriting quality, and pricing methodologies
• Analyze portfolio performance, identify trends and recommend actions to influence retention and growth
• Collaborate with cross-functional teams and segments – including Marketing, Claims, Safety & Health, Premium Audit and Policy Servicing to execute tailored services to our customers
• Partner with leadership and cross-functional teams to implement policies, procedures, and system enhancements
• Champion continuous improvement by identifying opportunities and innovations in underwriting or portfolio management
• Support employee development through coaching, performance feedback, and succession planning
• Aid in fiscal planning and monitoring program expenditures

Who We're Looking For

Proficient knowledge and experience in workers’ compensation underwriting (experience in managing Large Accounts or complex accounts preferred)

Portfolio management experience with the ability to interpret trends, anticipate risks, and identify growth opportunities

Strategic mindset with the ability to navigate complex challenges and contribute to forward-looking recommendations

Strong communication, relationship-building, and collaborative leadership across teams

High integrity, initiative, and a desire to grow the Large Accounts book

Special Requirements

Effective July 1, 2025, the State of California implemented the Personal Leave Program 2025 (PLP 2025) which reduces an employee’s monthly salary in exchange for leave credits. Employees appointed to this classification will have their monthly salary reduced and will accrue hours of PLP 2025 on the first day of each pay period in accordance with the applicable bargaining contract. The salary range(s) included on this job posting do not reflect the reduction in pay. To be considered, you must provide a fully completed STD 678 application, resume, and statement of qualifications. Alternative documents submitted in lieu of required Application, Resume, or Statement of Qualifications will not be accepted. Completed STD 678 must include duties performed, start and end dates, and hours worked per week for each position held.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 9/8/2026

How To Apply

To apply, complete your application package (including your Examination/Employment Application (STD 678) and applicable or required documents) and submit it to apply for this job posting. Applications may be submitted electronically through your CalCareer account at www.CalCareers.ca.gov. Alternatively, you may submit your application and any applicable or required documents to:

• State Compensation Insurance Fund Mailing Address: Attn: JC-530097 VL PO Box 659015 Sacramento, CA 95865
• State Compensation Insurance Fund Talent Acquisition/Staffing: JC-530097 VL 2275 Gateway Oaks Drive Sacramento, CA 95833

Applications must be received or postmarked by the Final Filing Date in order to be considered. Applicants who do not submit the required items timely may not be considered for this job. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.