Director of Laboratory

This position is incentive eligible. At Grand Strand Medical Center, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

About the Role

Directs operations, programs and activities to meet organizational and regulatory requirements and to drive innovation. Ensures adequate and qualified staffing for the department through timeliness and consistency of staff hiring, orientation, competency, training, performance feedback and performance management. Develops and recognizes staff through coaching and regular feedback. Serves as a role model for employee output and conduct. Sets and executes department strategies to meet goals for service, quality, regulatory compliance, financial, patient satisfaction and personnel management.

Proactively and regularly seeks feedback and input from internal and external sources. Evaluates and incorporates feedback into the department improvement and planning process to improve care delivery. Oversees the financial operation for the laboratory by monitoring resource utilization, identifying variances and opportunities, and adjusting as needed to meet service and fiscal goals. Prepares Monthly Operating Review report.

Assures compliance with standards set forth by accrediting agencies: CAP, JCAHO, CLIA, FDA and CMS. Develops and implements policies and procedures and verifies annual review of all policies and procedures. Manages key vendor relationships and supply contracts in coordination with Laboratory Services and Supply Chain guidance. Develops and implements a communication plan to ensure that department personnel are well informed. Fosters open communication by offering, encouraging, and accepting suggestions from staff regarding department operations.

Directs and organizes operations through the appropriate delegation of responsibilities and authority in accordance with regulatory guidelines. Monitors and evaluates the activities of the staff and provides management, coaching, guidance, delegation opportunities, and on-the-job training and re-training as necessary to ensure operational efficiency and adherence to policies and procedures.

Responsibilities

• Direct laboratory operations, programs, and activities to meet organizational and regulatory requirements.
• Ensure adequate and qualified staffing through hiring, orientation, training, and performance management.
• Develop and recognize staff through coaching and regular feedback.
• Set and execute department strategies for service, quality, compliance, financial performance, and personnel management.
• Seek and incorporate feedback from internal and external sources to improve care delivery.
• Oversee financial operations, monitor resource utilization, and prepare Monthly Operating Review reports.
• Ensure compliance with accrediting agencies (CAP, JCAHO, CLIA, FDA, CMS).
• Develop, implement, and review policies and procedures annually.
• Manage vendor relationships and supply contracts.
• Develop and implement a communication plan for department personnel.
• Delegate responsibilities and authority in accordance with regulatory guidelines.
• Monitor and evaluate staff activities, providing coaching and training as needed.

Requirements

• Baccalaureate Degree in Medical Technology, Biomedical Science, Biology, or Chemistry (required).
• Master’s Degree (preferred).
• National Certification as a Medical Technologist (required).
• 3+ years of progressive laboratory management experience with complex laboratory operations (required).
• Hospital clinical laboratory experience (preferred).
• Fully vaccinated for COVID-19 (unless a medical or religious exemption is approved).

Benefits

Grand Strand Medical Center offers a total rewards package that supports the health, life, career, and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health, and telemedicine services.
• Wellbeing support, including free counseling and referral services.
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

Note: Eligibility for benefits may vary by location.