Director of IT Infrastructure & Security

Role & Responsibilities

Build the IT Function From the Ground Up

• Design and implement the company’s IT infrastructure roadmap, prioritizing scalability and cloud-first solutions.
• Evaluate current systems, identify gaps, and develop future-state architecture including networking, SaaS management, endpoint security, and device provisioning.
• Lead sourcing, implementation, and administration of tools supporting business operations, collaboration, and data security.

Security & Compliance Ownership

Establish and maintain information security policies, practices, and governance frameworks.

• Monitor and mitigate security risks, overseeing vulnerability management, threat detection, and incident response protocols.
• Ensure compliance with regulations and standards, including SOC2, GDPR, CCPA, as the company scales.

Operational Support & Vendor Management

Oversee and scale a lean IT team, beginning with Help Desk contractors.

• Create efficient IT support processes for onboarding/off boarding, access control, device management, and troubleshooting.
• Manage vendor relationships, negotiate contracts, and evaluate technology partners.

Collaboration & Strategic Leadership

• Partner with stakeholders across Operations, Finance, Marketing, and People to align IT initiatives with business needs.
• Contribute to business continuity planning and disaster recovery strategies.
• Serve as the go-to leader for internal IT initiatives, bridging tactical execution with strategic foresight.