Director of Investor Relations

About the role

BAM Capital is seeking a Director of Investor Relations to manage and deepen relationships with current investors, oversee the development of investor-facing programs and initiatives, and lead a team responsible for delivering high-quality investor experiences.

Responsibilities

• Lead ongoing relationships with current investors, ensuring consistent engagement and accurate context.
• Build and own frameworks for identifying and re-engaging disengaged or under-communicated investors.
• Handle complex or sensitive investor situations independently, maintaining relationships without escalation.
• Maintain complete, accurate investor context in CRM systems.
• Develop a deep understanding of each investor's investment history, capacity, timing, and goals, and proactively communicate relevant opportunities.
• Design and own programs that improve investor experience, scalability, and measurability.
• Coordinate cross-functional teams to execute initiatives with clear timelines, defined owners, and resolved dependencies.
• Translate complex financial and operational information into clear, investor-appropriate language, ensuring accuracy.
• Build and lead a high-accountability team with clear expectations for quality, judgment, and independence.
• Measure success through specific milestones and metrics, such as the launch of new programs, declining recurring questions, improved re-engagement rates, and increased independence among team members.

Requirements

• 7+ years in client-facing, high-accountability roles, preferably in private markets, wealth management, alternatives distribution, or institutional client services.
• Demonstrated commercial instinct in a relationship context, understanding the difference between informational and investment conversations.
• Proven ability to build and lead programs end-to-end, with clear ownership of outcomes.
• Experience owning and improving structured client servicing workflows, defining standards, and reducing errors.
• CRM discipline, keeping data current and using it to drive decisions.
• Ability to lead and develop a team with both operational and relationship responsibilities.
• Experience coordinating multi-step projects across functions.
• Strong written communication skills, with final accountability for clarity and accuracy.

Qualifications

• Belief in the importance of operational discipline and relationship quality in equal measure.
• The ability to identify what's missing, propose solutions, and own the result.

Skills

• Client relationship management
• Program design and implementation
• Team leadership and development
• Communication and presentation skills
• Operational discipline

Benefits

BAM offers a comprehensive benefits package that includes:

• Paid Time Off
• Traditional Medical and Health Benefits
• Company Culture
• Free Life Insurance
• Personal & Professional Development
• Events

Pay

$105,000 - $120,000 USD

Schedule

This role operates in a professional office environment, in person. Routine use of standard office equipment such as computers, phones, photocopiers, and filing cabinets is required.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee frequently is required to stand, walk, use hands and fingers to handle or feel, and reach with hands and arms. The employee must occasionally lift or move office products and supplies, up to 20 pounds.

Travel

No travel is required.

Work Authorization

Authorized to work in the United States of America.

AAP/EEO Statement

The BAM Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, The BAM Companies complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.