Director of Infrastructure Operations

About the role

The Director of Infrastructure Operations serves as the operational cornerstone for UCR’s core technology foundation, overseeing the daily management, maintenance, and stability of both the campus network infrastructure and enterprise server environments. Working in close partnership with the Director of Infrastructure Engineering—who drives the architecture and forward-looking design—this role focuses purely on execution, operationalizing and sustaining best-in-class computing and network environments.

By leveraging robust monitoring, automation, and standardized lifecycle processes, the Director ensures optimal performance, resiliency, and resource utilization across storage, virtualization, and data center operations. As the definitive leader for managing critical incidents and driving strict adherence to service level agreements, the Director champions a unified infrastructure vision by directly managing the supervisors of both the Network and Systems Operations teams, ensuring the technological foundation remains rock-solid.

This position is classified as on-site.

Responsibilities

• Oversee daily management, maintenance, and stability of campus network infrastructure and enterprise server environments.
• Operationalize and sustain best-in-class computing and network environments through robust monitoring, automation, and standardized lifecycle processes.
• Ensure optimal performance, resiliency, and resource utilization across storage, virtualization, and data center operations.
• Lead critical incident management and enforce strict adherence to service level agreements.
• Directly manage supervisors of both the Network and Systems Operations teams.

Pay

The pay scale for this position is up to $160,000 annually. The full salary range for the Director of Infrastructure Operations is $114,300 - $220,900. Salary offers are based on a variety of considerations, including education, licensure and certifications, experience, and other business and organizational needs.

Requirements

• Current work authorization when accepting a UCR staff position (UCR is unable to sponsor or take over sponsorship of an employment Visa for staff).
• Compliance with all applicable University policies and/or collective bargaining agreements, as well as federal, state, or local government directives.