Director of Information Technology

About the Organization

The Home for Little Wanderers is a team of professionals dedicated to creating better, brighter futures for kids. For over 200 years, we have helped build stable lives and hopeful tomorrows for vulnerable children and their families. Our 25+ community-based and residential programs serve thousands of at-risk youths from birth to age 26, many of whom have experienced abuse, neglect, trauma, or a disrupted family life. As the oldest child welfare agency in America, we provide safe surroundings, permanent loving relationships, and a secure path toward a better future.

About the Role

The Director of IT has responsibility for all IT activities and services, in support of the business strategies of the organization. The position provides IT leadership, directs the daily activities of IT, and collaborates with executives and general management to explore broad, technical/business applications and approaches that satisfy the operating needs of The Home and the requirements of external customers.

Responsibilities

• Collaborates with senior leaders in the development and execution of strategic and tactical plans for the application of information technology.
• Provides thought leadership in technology innovation.
• Interfaces directly with external customers to support functional operations and ensure contractual obligations are met.
• Manages relationships with all IT vendors and partners.
• Provides leadership in proactive communication regarding information management/technology, advances in the field, and uses of information and telecommunication technology.
• Serves as an internal consultant for information and telecommunication system needs.
• Prepares annual operating and capital budgets consistent with the Strategic IT Plan.
• Leads project planning for new applications, including upgrades to existing systems, and audits completed projects for achievement of objectives.
• Responsible for hiring, training, evaluating, mentoring, and developing IT staff.
• Develops and monitors compliance regarding IT policies, procedures, and operating standards.
• Oversees the direction, selection, conversion, and management of IT products, systems, and services.
• Ensures IT Risk Management aligns with business strategy and maximizes computing and network security.
• Establishes standards for computers, networking, and telecommunications equipment.
• Assures adequate training is available to users of IT services.
• Facilitates continuous performance improvement by encouraging innovation and supporting reasonable risk-taking.
• May be required to carry a mobile device and travel to various sites in Massachusetts and New Hampshire.
• Performs other duties as assigned.

Requirements

• Bachelor’s degree in computer science, computer information systems, or related field required. Master’s degree in business or computer science preferred.
• 5+ years of IT experience required.
• Supervisory experience required.

Benefits

• Competitive salaries.
• Generous time off, including up to 15 days per year for new full-time employees, plus 11 holidays and 5 sick days.
• Health, Dental, and Vision Insurance available.
• Extensive training for new staff.
• Tuition reimbursement of up to $3,000 per fiscal year.
• 403(b) Retirement Plan with employer match.
• Employer-paid Long-term and Short-term Disability Insurance, plus Basic Life and AD&D Insurance.
• Additional benefits.

Pay

The pay range listed represents the company’s good faith estimate of the salary or wage range for this position at the time of posting. Actual compensation will be based on a variety of factors, including a candidate’s relevant experience, education, skills, and internal equity relative to other employees in similar roles. Candidates with less directly related experience may be placed toward the lower end of the range, while those with extensive or specialized experience may be placed toward the higher end. Market conditions and budget considerations may also influence final pay decisions.

Diversity & Inclusion

We are committed to excellence in diversity, equity, and inclusion, while simultaneously creating a culture that supports those values. We believe the differences we bring enhance our ability to provide exceptional service and care to diverse children, families, and communities. Diversity, equity, inclusion, and belonging align with our values and mission to help vulnerable children and their families build permanent, positive change.