Director of Information Systems

About the role

The Director of Information Systems is accountable for the operational leadership and delivery of enterprise business systems, data, analytics, and reporting platforms. This role focuses on execution excellence across ERP, data governance, reporting, and analytics, ensuring these systems are stable, scalable, and effectively support business processes and decision-making. The Director of Information Systems partners closely with the Director of Information Technology to ensure seamless integration between business systems and the broader technology environment. Operating as a peer leader, this role proactively drives delivery, resolves operational challenges, and contributes to overall IT effectiveness, inclusive of AI related growth potential, through collaboration and clear domain ownership.

Responsibilities

• Enterprise Systems Support: Lead the operational delivery of enterprise application initiatives, including system administration, configuration, integration support, data migration execution, and user adoption activities across ERP, reporting, and planning platforms. Support change management efforts to ensure successful adoption and effective use of enterprise applications.
• Data & Reporting: Own the architecture, development, and maintenance of Power BI dashboards and operational reports. Establish and enforce reporting standards, data definitions, and visualization guidelines. Take direct accountability for data accuracy and reporting integrity -- this role is expected to build, validate, and stand behind the output, not only guide others toward it.
• Data Governance Execution: Establish and enforce data governance policies and standards within enterprise applications, reporting, and analytics platforms. Ensure data quality, compliance, and reporting integrity through consistent execution, monitoring, and remediation. Proactively identify data risks, gaps, or compliance concerns and resolve them with a defined plan and timeline.
• Stakeholder Communication: Serve as the primary IS point of contact for department heads and business stakeholders across the organization. Maintain proactive, structured communication on all open requests -- including clear ETAs, status updates, and escalation paths -- without requiring stakeholders to chase for information. Build and sustain trusted partnerships that position IS as a reliable business enabler.
• AI Enablement & Tool Adoption: Drive the implementation and operationalization of approved AI tools and platforms. Leverage AI tools actively to accelerate reporting delivery, data validation, and governance workflows. Provide guidance to teams on practical AI use aligned with established corporate strategy and