Director of Information Systems

Fieldpiece is the innovation leader in professional HVACR tools and test instruments, trusted by technicians worldwide. We're investing aggressively in product innovation, connected technologies, AI-enabled solutions, and world-class product development. This role is based in our Park City, UT office with an exciting move to Heber City, UT in 2028. Named one of the Best Places to Work in Southern California for four consecutive years.

About the role

As our first in-house Information Systems leader, you'll build and manage a growing team and take ownership of the technology environment currently supported through managed service providers. You'll establish the strategy, architecture, processes, and internal capabilities we need for the future — working across the business to tackle challenging systems and data problems, improve how information flows between platforms, and ensure our internal business data is accurate, accessible, governed, and ready to drive better decisions.

Responsibilities

• Build our internal IS function and capabilities from the ground up
• Own infrastructure and cybersecurity: ensure secure, reliable systems, access, networks, business continuity, and disaster recovery
• Lead our managed service providers: set expectations, manage performance and cost, and make decisions on future requirements
• Build a trusted business data foundation: improve data quality, governance, integrations, and accessibility for reporting, dashboards, and analytics
• Own enterprise systems: lead our Microsoft Dynamics 365 environment, integrations, and technology roadmap
• Drive automation and AI: use governed business data to automate reporting, workflows, and other manual processes to improve business decision-making
• Build and lead a growing internal team to effectively manage our infrastructure and systems
• Partner with leadership: translate business needs into technology priorities, investments, and solutions

Why this role is different

You won't be stepping into a large IT department with everything already defined — you'll be the person who defines it. You'll inherit capable external partners and an existing technology environment with the opportunity to determine what the future should look like. It's a strong opportunity for someone who can operate at both levels: setting the strategy and rolling up their sleeves to make it happen.

Qualifications

• Bachelor's degree in IS, IT or related field
• 10+ years of technology experience, including 5+ years leading an IT, IS, or related function with an emphasis on IT infrastructure and cybersecurity
• Experience managing MSPs, consultants, vendors, contracts, and licensing
• Strong experience with enterprise data, integrations, governance, reporting, and data quality
• Working knowledge of Microsoft 365, Entra ID, Intune, Azure, SharePoint, and related technologies
• Experience delivering automation and AI solutions using real business data
• Strong business judgment with the ability to translate business needs into practical technology solutions
• Excellent communication and influencing skills across technical and non-technical teams
• A builder mentality and comfort creating structure where it doesn't yet exist

Preferred qualifications

• Built or scaled an internal technology team
• Experience with Dynamics 365 Business Central, Finance, Sales, or Customer Service
• Experience with Power Platform, Defender, Purview, or other Microsoft technologies
• Experience supporting a global or geographically distributed organization
• Lean or continuous-improvement experience
• Microsoft, CISSP, CISM, ITIL, PMP, or similar certifications

Benefits & perks

• Competitive base salary with annual bonus opportunity
• Comprehensive medical, dental, and vision coverage
• 401(k) with company match and immediate vesting
• Generous paid time off and paid holidays
• Hire to Retire philosophy: Individual Development Plans for everyone and a commitment to support career development
• Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), and Employee Assistance Program (EAP)
• Music program: music rooms in all US offices with onsite guitar, piano, and voice lessons in California (classes can be streamed for other offices)
• Recognition programs, launch parties and team building events to share successes

Our culture

At Fieldpiece, our values shape how we work, collaborate, and serve our customers every day:

• Teamwork – We collaborate, support one another, and win as a team.
• Urgency – We move quickly, stay agile, and focus on what matters most.
• Respect – We value diverse perspectives and treat everyone with professionalism and integrity.
• Trust – We build strong relationships through accountability and transparency.
• Learning – We embrace curiosity, continuous improvement, and personal growth.
• No Ego – We leave titles and egos at the door, value the best ideas regardless of where they come from, and work together with humility, openness, and mutual respect.