Director Of Human Resources - MML Hospitality - Aspen

Nestled at the base of Aspen Mountain, the iconic Mountain Chalet Aspen is preparing to reopen in October–November 2027 following a $100M modern luxury transformation. Operated by MML Hospitality—known for design-forward restaurants, retail spaces, and boutique hotels like New Orleans’ Hotel Saint Vincent and New York's Nine Orchard—this project blends historic alpine soul with MML’s signature elevated style.

About the role

As the Director of Human Resources, you will be the architect of our workforce. Supported by MML’s robust home-office resources, you will design the talent acquisition strategy, shape the company culture, and build a world-class team of 100+ hospitality professionals from the ground up.

The Property

Originally founded in 1954, the Mountain Chalet is a beloved cornerstone of the community. The reimagined property will feature:

• 59 beautifully redesigned guest rooms and suites.
• Premium amenities: a brand-new luxury wellness spa, kids club, and outdoor thermal pool spaces.
• Multiple brand-new, public-facing food and beverage concepts—including a traditional alpine stube, a premier grill, a Japanese restaurant, and a 5th-floor cocktail lounge.
• An unbeatable downtown Aspen location, steps from the Silver Queen Gondola.

Responsibilities

• Employee Relations & Team Support
  • Serve as the primary HR contact for all hotel employees.
  • Provide guidance on employee relations issues with professionalism, discretion, and empathy.
  • Partner with hotel leadership to ensure consistent application of company policies and culture.
• Onboarding & Employee Experience
  • Manage full-cycle onboarding for all hotel employees, including new hire paperwork, orientation, and system setup.
  • Lead engaging and informative new hire orientations (Spanish-language support a strong plus).
  • Act as a consistent, accessible HR presence on property, fostering trust and approachability.
• Compliance & Policy Administration
  • Ensure compliance with federal and Colorado state labor laws.
  • Conduct regular audits (I-9s, certifications, postings, safety training).
  • Maintain, communicate, and enforce HR policies and procedures.
• HRIS & Reporting
  • Maintain accurate employee data in HRIS systems (Paylocity preferred).
  • Generate and analyze reports related to staffing, turnover, retention, and compliance.
  • Ensure data integrity across HR, payroll, and benefits platforms.
• Leave Tracking & Payroll Coordination
  • Track employee leave (medical, FMLA, Colorado FAMLI, sick time, parental leave).
  • Partner with payroll and benefits teams to ensure accurate processing and communication.
• Culture, Engagement & Recognition
  • Lead employee recognition initiatives, including anniversaries, milestones, and celebrations.
  • Support engagement efforts that strengthen morale, retention, and workplace culture.
• Special Projects
  • Participate in cross-functional HR initiatives aligned with hotel and corporate priorities.
  • Support continuous improvement of HR systems, communication, and the employee experience.

Requirements

• 7+ years of HR experience, preferably in hospitality, hotels, or resort environments.
• Strong working knowledge of employment law and compliance best practices.
• HRIS experience required (Paylocity preferred).
• Spanish fluency (written and spoken) is a strong plus.
• Exceptional communication, organization, and problem-solving skills.
• High level of discretion and professionalism.

Benefits

• Medical, Dental, Vision, Disability, Life, and Pet Insurance
• Retirement Benefits
• Parental Leave
• Paid Time Off
• MML Property Discounts (Hotel, Restaurant, Retail)
• Beverage Education Reimbursement
• Advancement and Promotion Opportunities
• Community Service Opportunities
• Relocation Assistance
• Bonus Potential

Pay

Salary Range

Work Environment & Requirements

• On-call availability during select weekends as needed.
• Regular computer use; occasional lifting of up to 25 lbs.
• Employment is contingent upon successful completion of a comprehensive background check.