Director of Human Resources

Nestled against the backdrop of the Rocky Mountains, Omni Interlocken Resort is a Four-Diamond, award-winning year-round Colorado resort near Denver offering stunning panoramic views, unmatched luxuries, and a dynamic work environment. Associates enjoy comprehensive training, mentoring, and a culture of respect, gratitude, and empowerment.

About the role

The Director of Human Resources oversees all aspects of the hotel's human capital management, ensuring the recruitment, development, and retention of a skilled and motivated workforce. This position fosters a positive and inclusive work culture while ensuring compliance with employment laws and regulations.

Responsibilities

• Culture
  • Reinforce Omni culture by attending property and department pre-shifts, GEM, and ATGT meetings on a rotation basis.
  • Engage with associates by walking around the property several times a day.
  • Drive a strong Omni culture by planning and executing associate events.
  • Promote engagement surveys, ensure participation, conduct feedback sessions, and implement action plans.
  • Ensure the hotel implements effective recognition programs that reward associates for their hard work and performance.
• Employee Relations
  • Foster a positive work environment that promotes employee engagement and morale.
  • Provide counsel and assistance to management regarding associate relations, supervision, and administration, ensuring coaching is objective, fair, and effective.
  • Address associate concerns and ensure fair and consistent application of policies and procedures.
• Recruitment
  • Collaborate with hiring managers to identify staffing needs and develop a strategic recruitment plan for both management and hourly positions.
  • Attend off-property recruitment events and job fairs.
  • Partner with Shared Services for fulfilling roles and coordinating on-property job fairs.
  • Actively engage in community activities including volunteerism and form relationships with third-party staffing agencies/organizations.
• Administrative
  • Administer compensation policies and programs.
  • Conduct local wage/salary surveys and review/adjust as needed.
  • Monitor wage increases and adjustments.
  • Support Shared Services and act as on-property liaison for benefits and recruitment.
  • Participate in the Hotel’s budgeting process, ensuring all associate-related items and labor costs are appropriately budgeted.
• Compliance
  • Ensure compliance with all federal, state, and local employment laws and regulations.
  • Stay abreast of all federal and state laws and keep management advised of changes; implement changes as needed.
  • Partner with Corporate Director of Labor to respond to EEOC Charges and other government charges.
  • Ensure quarterly self-audits are conducted for Internal Audit and HR Assessment.
  • Partner with Loss Prevention/Corporate Risk to ensure proper handling of worker’s compensation incidents/accidents and participate in monthly safety meetings.
  • Maintain accurate and up-to-date employee records, including personnel files, payroll records, and benefits information.
• Learning & Development
  • Coordinate and/or lead Orientation for new hires to familiarize them with hotel policies, procedures, and standards.
  • Implement Omni’s hourly training programs and management development programs, including Power of Engagement and Manager orientation.
  • Build the talent bench through continuous and engaged/strategic succession planning.
  • Identify development opportunities for associates and implement plans to build soft skills of leaders through performance evaluations and feedback mechanisms.
• Strategic Leadership
  • Develop and implement HR strategies aligned with the hotel's and Omni's overall goals.
  • Act as a key member of the executive committee and serve as a trusted advisor to the General Manager on human capital issues.

Qualifications

• Four or more years of experience as an HR Director or in a similar role within the Hotel/Resort industry preferred.
• Extensive knowledge in Employee Relations, including conducting investigations, crafting responses to government agencies, and managing grievances.
• Demonstrated ability in leadership fostering employee development, teamwork across departments, and delivering outstanding customer service.
• Service-oriented and detail-focused with a friendly, approachable demeanor and strong problem-solving abilities.
• Proficient in computer skills, including Microsoft Office and Windows.
• A bachelor’s degree is preferred but not mandatory; equivalent experience will be considered.
• PHR Certification preferred.
• Must be able to work a flexible schedule including nights, weekends, and holidays.

Pay

$130,000 - $140,000/year (based on experience).

Benefits

• Medical, Dental, Vision, and other healthcare benefits
• Paid Maternity Leave
• 401k
• Tuition reimbursement
• Holiday Pay and Paid Time Off Accrual