Director of Human Resources

We need to produce HTML fragment with sections: About the role? The posting includes "Brief Description" then "Location and Schedule". Then "What You’ll Do" (responsibilities). Then "Core Competencies and Skills". Then "Why Join Harbor Care?" (maybe mission). Then "Requirements" (Experience Qualifications and Experience, Education, Certifications/Licensure). Then "Summary Benefits That Support Your Quality of Life:" (Benefits). Also maybe "Pay" not present, so omit. "Schedule" we have location and schedule info: full-time, based in Nashua, NH with opportunity to work a hybrid schedule. That's schedule info, we can put under a Schedule section? The instruction: include a section ONLY when posting has real, specific content for it. We have schedule info: full-time, hybrid schedule. So we can create a

Schedule

with

Full-time position based in Nashua, NH with opportunity to work a hybrid schedule.

. Also location maybe part of schedule or separate? Could combine. We need headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. But we should only include sections with real content. We have About the role (brief description). Responsibilities (What You’ll Do). Requirements (Experience Qualifications etc). Qualifications (Education, Certifications). Skills (Core Competencies and Skills). Benefits (Summary Benefits). Schedule (Location and Schedule). Pay not present, omit. We must not repeat job title as heading. Use

for each section heading. Use

• for any list of duties/requirements/benefits. Use

  for prose. We need to preserve all substantive information, not invent or summarize away detail. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The posting includes "Harbor Care values diverse experiences..." and "Harbor Care is proud to be an Equal Opportunity Employer..." That's EEO boilerplate; should be removed. Also "Harbor Care is committed to fostering a respectful..." maybe not boilerplate but could be considered part of mission? It's generic but maybe keep? The instruction: remove EEO/equal-opportunity boilerplate. So remove lines about Equal Opportunity Employer. Also "Harbor Care values diverse experiences..." maybe also EEO? It's about valuing diverse experiences; could be considered part of EEO but maybe keep? Safer to remove that line as it's generic EEO. Also "Harbor Care is committed to fostering a respectful, professional, and supportive workplace for all employees." That's also generic but maybe keep as part of culture? Might be considered boilerplate; but not explicitly listed. I'd keep it as part of Why Join Harbor Care? Actually that section already includes mission. The line about fostering respectful workplace could be part of Why Join Harbor Care? but it's after Benefits. Might be considered boilerplate; but we can keep as it's substantive about workplace culture. However instruction says remove EEO/equal-opportunity/scam-warning boilerplate. That line is not EEO exactly but about respectful workplace; could stay. We need to ensure we don't include duplicated lines. The posting includes "Harbor Care's comprehensive benefit package include:" then list. We'll keep that. Now craft HTML. Structure:

  About the role

  Harbor Care seeks a compassionate and collaborative Director of Human Resources to play a vital role in advancing our mission and vision by leading the Human Resources function and translating organizational priorities into effective workforce practices, programs, and systems. This position is responsible for HR strategy and operations, employee relations, talent acquisition and retention, performance management, compensation and benefits, learning and development, workforce compliance, credentialing, employee engagement, and HR systems while serving as a trusted advisor to organizational leadership. The Director ensures that HR practices support Harbor Care's philosophy of care and values of compassion, respect, collaboration, and transparency and contribute to a strong, accountable, and engaged workforce.

  Schedule

  This full-time position is based in Nashua, NH with the opportunity to work a hybrid schedule.

  Responsibilities

  • Provide leadership and direction for the Human Resources function, establishing priorities, service standards, and accountability for HR operations.
  • Advise the CEO, executive leaders, and managers regarding workforce planning, employee relations, organizational structure, performance, and people-related risk.
  • Lead complex employee relations matters and workplace investigations and provide guidance regarding corrective action, performance improvement, and termination decisions.
  • Develop, maintain, interpret, and consistently administer HR policies and employment practices.
  • Lead organizational performance-management processes and strengthen manager capability in setting expectations, providing feedback, coaching, and accountability.
  • Oversee talent acquisition, onboarding, retention, succession planning, and workforce-development practices.
  • Lead compensation and benefits strategy and administration in partnership with Finance, external advisors, and vendors, with attention to internal equity, external competitiveness, affordability, and employee needs.
  • Develop and oversee employee engagement, recognition, learning, leadership development, and retention initiatives.
  • Oversee workforce compliance processes, HR records, credentialing activities, required screenings, leaves, accommodations, and other employment-related requirements.
  • Establish and monitor HR metrics, including turnover, vacancies, time-to-fill, retention, employee relations trends, engagement, and other workforce indicators; use data to recommend improvements.
  • Evaluate HR technology, processes, workflows, and service delivery and implement improvements that increase efficiency and employee experience.
  • Partner closely with Compliance, Finance, Operations, and program leadership on organizational risk and workforce matters.
  • Develop HR team capabilities, establish clear responsibilities, and provide coaching and supervision to HR staff.
  • Manage relationships with benefit brokers, insurers, HR vendors, consultants, and employment counsel as appropriate.
  • Monitor changes in employment laws and regulations and ensure policies and practices are reviewed and updated appropriately.
  • Support organizational change initiatives, restructures, leadership transitions, and workforce planning.
  • Promote a workplace culture consistent with Harbor Care's mission, philosophy of care, values, and Employee Engagement Principles.
  • Duties and responsibilities may be adjusted to ensure alignment with funding requirements and organizational objectives.

  Core Competencies and Skills

  • Compassionate Service: Approaches work with empathy and a commitment to making a positive impact on clients, colleagues, and community.
  • Respect & Dignity: Treats all individuals with dignity and values personal experiences, identities, and perspectives.
  • Collaborative Mindset: Works cooperatively with others to achieve common goals.
  • Effective Communication: Communicates clearly and honestly to build trusting relationships.
  • Integrity & Accountability: Acts ethically, takes responsibility for actions, and follows through on commitments.
  • Adaptability & Innovation: Encourages thoughtful risk taking, demonstrates curiosity, and embraces change.

  Why Join Harbor Care?

  Are you looking for a career where you can make a meaningful impact every day? At Harbor Care, we believe everyone deserves the opportunity to live safe, stable, and healthy lives filled with purpose, respect, and dignity. Our team is dedicated to creating a safe, supportive, and collaborative environment where employees can make a meaningful impact every day while helping strengthen the communities we serve. Harbor Care is an innovative, mission-driven nonprofit providing housing, healthcare, behavioral health services, and substance use treatment across New Hampshire. We believe that stable housing combined with integrated support services creates lasting pathways out of homelessness and toward recovery.

  Requirements

  Experience

  Minimum of 7 years of progressively responsible HR experience, including at least 3 years in an HR leadership or management capacity.

  Broad HR experience encompassing employee relations, performance management, talent acquisition, compensation and benefits, compliance, and organizational development.

  Demonstrated experience advising senior leaders on complex workforce matters.

  Experience leading workplace investigations and managing high-risk employee relations issues.

  Healthcare, behavioral health, human services, nonprofit, or similarly regulated-sector experience strongly preferred.

  Experience supervising HR professionals and managing external HR partners and vendors.

  An equivalent combination of education, training, and relevant experience may be considered.

  Education

  Bachelor's degree in Human Resources, Business Administration, Organizational Leadership, or related discipline required, or equivalent combination of education and significant relevant experience.

  Master's degree in Human Resources, Business Administration, Organizational Development, or related discipline preferred.

  Certifications/Licensure

  SHRM-CP, SHRM-SCP, PHR, SPHR, or comparable professional HR certification preferred; senior-level certification strongly preferred.

  But we need to follow instruction: Use

  for section headings only. Not

  . So we cannot use

  . We need to keep sections only with

  . So we need to embed subheadings maybe as

  with bold? But instruction says use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but says use

  for section headings. It didn't say we cannot use other heading levels, but to be safe we can avoid

  and just incorporate those subsections as

  with bold text or as

  • . However we need to preserve all substantive information. We can keep the subheadings as within

    . That should be fine. Thus for Requirements we can have a

    Requirements

    then inside we can have paragraphs with bold labels. Similarly for Qualifications and Skills? Actually we already have Skills section separate. The posting includes "Core Competencies and Skills" as skills. We already have that. We also have "Qualifications" maybe we need a Qualifications section? The posting includes Education and Certifications under Requirements. But we could treat Education and Certifications as part of Requirements. The instruction list includes Qualifications as a possible heading; we could create a Qualifications section for Education and Certifications. But we already have Requirements covering experience; we could split: Requirements (Experience) and Qualifications (Education, Certifications). However we must not create thin sections; but we have substantive content for both. So we can have:

    Requirements

    (experience)

    Qualifications

    (education, certifications) But we also have Skills separate. Thus final sections: About the role, Schedule, Responsibilities, Core Competencies and Skills, Why Join Harbor Care?, Requirements, Qualifications, Benefits. Check if we need Benefits heading: Yes we have Benefits. Now we need to ensure we don't include boilerplate like Equal Opportunity Employer. Remove that line. Also remove "Harbor Care values diverse experiences and backgrounds. Equivalent combinations of education, work experience, military service, volunteer work, internships, and transferable skills may be considered." That's also EEO-ish; remove. Also remove "Harbor Care is committed to fostering a respectful, professional, and supportive workplace for all employees." Might be okay but could be considered generic; but it's not EEO. I'd keep it as part of Why Join Harbor Care? maybe after mission. But it's after Benefits in original; we could incorporate into Why Join Harbor Care? or keep as separate paragraph under Why Join? Let's place it after the mission paragraph as part of Why Join Harbor Care? to keep content. Thus Why Join Harbor Care? paragraph will include both mission and that line. Now Benefits: we need to list as
    • . The posting says