Director of Human Resources

About the role

The Director of Human Resources will build the people infrastructure, management practices, and employee experience required to support Dutch through its next stage of growth. Reporting to the CEO, this role serves as a trusted advisor to Dutch's executive team and managers while staying close to the day-to-day needs of our employees.

Responsibilities

• Own Dutch’s people strategy and HR operations across the entire employee lifecycle
• Serve as a strategic advisor to the CEO, executive team, and people managers on organizational design, workforce planning, performance, compensation, employee relations, and leadership development
• Develop compensation philosophies, salary bands, leveling frameworks, promotion criteria, equity practices, and incentive programs that are competitive, equitable, and aligned with company performance
• Design and lead Dutch’s performance-management process, including goal setting, employee feedback, performance reviews, promotions, development plans, and performance improvement
• Manage employee benefits, payroll partnerships, HR systems, policies, employment documentation, and other core people operations
• Partner with legal counsel when necessary on investigations, accommodations, leaves, terminations, policy decisions, and other employment matters
• Strengthen internal communication, employee recognition, team connection, and engagement across a distributed workforce

Requirements

• 8+ years of progressive experience in human resources, people operations, or organizational leadership
• 3+ years leading the HR or People function, ideally within a venture-backed, high-growth, or rapidly changing company
• Experience supporting a distributed, multistate workforce
• Demonstrated ability to operate as both a strategic executive partner and a hands-on HR leader
• Excellent judgment, discretion, emotional intelligence, and the ability to maintain confidentiality
• Direct and compassionate communication style, including the ability to deliver difficult messages clearly
• Strong analytical orientation and comfort using data to evaluate organizational performance and make decisions
• Ability to balance employee experience with the needs, standards, and financial realities of the business
• Strong project-management skills and the ability to manage several complex priorities simultaneously
• Willingness to challenge assumptions, surface difficult issues, and recommend decisive action
• Comfort working in an entrepreneurial environment in which priorities evolve and leaders are expected to build rather than inherit mature systems
• Genuine enthusiasm for Dutch’s mission and the opportunity to improve access to veterinary care

Qualifications

• Experience in consumer healthcare, telehealth, pharmacy, veterinary care, subscription commerce, technology, or another regulated industry is a plus
• Experience selecting and administering HRIS, payroll, benefits, applicant-tracking, performance-management, and employee-engagement platforms is a plus

Skills

• Strategic thinking and execution
• People management and leadership development
• Compensation and benefits design
• Performance management and employee engagement
• HRIS and payroll administration
• Legal and compliance expertise
• Communication and interpersonal skills

Benefits

Competitive base compensation of $150,000-$180,000, plus equity and performance-based incentives. Actual compensation will depend on experience, qualifications, and location.

Health, dental, and vision insurance

Flexible PTO

Remote-first culture

The chance to make a meaningful impact on pets and the people who love them

The opportunity to help build one of the most important consumer healthcare companies in pet care

Dutch’s Guiding Principles: Pets First, Agile Like a Cat, Creativity Is Our Catnip, Be the Human Your Dog Thinks You Are

Pay

$150,000 - $180,000 base salary, plus equity and performance-based incentives

Schedule

Hybrid