Director of Human Resources (56747)

Job Summary

The Director of Human Resources serves as a strategic partner to the General Manager/COO and leadership team, overseeing all human resource functions for the Club. This position is responsible for talent acquisition, employee relations, benefits administration, compensation, performance management, training and development, compliance, policy administration, and fostering a positive workplace culture that supports exceptional member service.

Essential Duties/Functions

• Participates and collaborates with executive leadership to define the organization’s long-term mission and goals; identifies ways to support this mission through talent management.
• Identifies key performance indicators for the organization’s human resource and talent management functions; assesses the organization’s success and market competitiveness based on these metrics.
• Research, develop, and implement competitive compensation, benefits, performance appraisal, and employee incentive programs.
• Serves as the primary resource for employee concerns, conflict resolution, and workplace investigations.
• Provides guidance and leadership to the human resource manager and assists with benefits questions, onboarding, and other duties as needed.
• Ensures compliance with employment, benefits, insurance, safety, and other laws, regulations, and requirements.
• Maintains knowledge of laws, regulations, and best practices in employment law, human resources, and talent management.
• Creates and directs a robust environment of learning through training and development.
• Drafts and implements the organization’s staffing budget, and the budget for the human resource department.
• Processes bi-weekly payroll.
• Administers employee recognition and engagement programs.
• Leads Personnel and Compensation committee, coordinating with Committee Chair.
• Performs other duties as assigned.

Qualifications, Knowledge, Skills and Abilities

• Talent Acquisition: sources, recruits, hires and onboards new staff
• Total Rewards: Compensation & Benefits
• Employee Engagement: surveys, how we source, recruit, retain staff, creates a culture for being recognized as a Top Choice employer
• Performance Management: continuous improvement through employee guidance meetings and career path guidance
• Organizational Behavior: develop a culture of trust based on shared values
• Organizational Structure: develop a structure with leadership to optimize work relationships, teamwork, efficiency and effectiveness
• HR Systems: managing systems, set-up and educating users
• Training & Development: provide educational opportunities for continuous improvement
• Employee Relations: acts as liaison between management and employees, investigates employee issues, and provides direction on disciplinary actions
• Safety & Security: Oversee and provide guidance on practical safety and security for the club and ensure compliance with all OSHA regulations
• Excellent verbal and written communication skills
• Excellent interpersonal and conflict resolution skills
• Excellent organizational skills and attention to detail
• Strong analytical and problem-solving skills
• Strong supervisory and leadership skills
• Ability to build positive relationships with employees, managers and club leadership
• Thorough knowledge of employment-related laws and regulations
• Knowledge of and experience with varied human resource information systems
• Proficient with Microsoft Office Suite or related software
• Savvy technology skills and knowledge
• Experience with Paycom HRIS
• Ability to maintain confidentiality and exercise sound judgement

Education and Experience

• Bachelor’s degree in human resources, Business Administration, or related field required, Master’s or law degree highly preferred
• At least ten years of human resource management experience required, with strategic, talent management, and/or business development experience highly preferred
• Experience in Hospitality industry, private club experience preferred
• Bilingual in English and Spanish

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 25 pounds at times
• Take walks around the club for safety and security purposes

Club Benefits

• Health Insurance with Health Savings Account
• Vision Insurance
• Dental Insurance
• Company Sponsored Long-Term Disability insurance
• Company Sponsored Basic Life and AD&D insurance
• 401(k) with employer match
• Paid Holidays and PTOL

Leadership Bonus

Salary Expectations: $125,000 - $145,000 annually depending on experience.