Director of Housekeeping - Signia by Hilton Indianapolis

About Us

Join an award-winning workplace culture at Hilton, a global leader in hospitality. We deliver exceptional experiences for guests while fostering an exceptional workplace for team members. With a suite of world-class brands and a commitment to providing the best stay for every guest, we set new standards for the future of travel. Our culture has earned repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune.

Responsibilities

• Lead housekeeping operations: Direct all aspects of Housekeeping operations, including system management, budgeting, forecasting, inventory control, and policy implementation.
• Ensure high quality standards: Oversee and uphold cleanliness, service, and product quality standards in guest rooms, public spaces, restrooms, offices, and meeting areas.
• Collaborate on improvement projects: Partner with Property Operations and other departments on rehabilitation and capital improvement projects to enhance facilities.
• Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs.
• Uphold regulatory compliance: Ensure adherence to health and safety standards, particularly as related to proper usage of chemicals and cleaning supplies.

Qualifications

At Hilton, our core values define what it takes to succeed and guide the qualities we look for in every team member:

• A passion for spreading the light and warmth of hospitality.
• Acting with integrity and always doing the right thing.
• Inspiring others through leadership.
• A belief that teamwork drives the best outcomes.
• A sense of ownership and accountability.
• A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.