Director of Housekeeping at Northwoood Club

About the role

The Director of Housekeeping will lead and oversee all aspects of Northwood Club's housekeeping operations, ensuring the highest standards of cleanliness, safety, and guest satisfaction.

Responsibilities

• Lead, supervise, and motivate the housekeeping team to deliver exceptional cleaning services across all areas of the property.
• Develop and enforce cleaning protocols, safety procedures, and quality standards aligned with industry best practices.
• Manage scheduling, staffing levels, and resource allocation to ensure optimal coverage for daily operations.
• Oversee training programs for new hires and ongoing staff development in cleaning techniques, safety compliance, and customer service.
• Conduct regular inspections to monitor cleanliness, safety compliance, and overall appearance of facilities.
• Collaborate with other departments to ensure seamless operations and address any guest or client concerns promptly.
• Prepare reports on housekeeping performance metrics and implement improvements where necessary.

Requirements

• Proven supervisory experience in housekeeping management within hotel, healthcare, or commercial cleaning environments.
• Extensive janitorial or custodial experience with a strong understanding of cleaning techniques and safety standards.
• Experience managing laundry operations is preferred.
• Demonstrated leadership skills with the ability to motivate teams and foster a positive work environment.
• Strong organizational skills with the ability to develop efficient workflows and manage multiple priorities effectively.
• Knowledge of industry regulations related to cleanliness, safety, and sanitation standards is essential.

Qualifications

• Background in hospitality or hotel management is highly desirable.

Skills

• Strong leadership and supervisory skills.
• Proficiency in cleaning techniques and safety standards.
• Effective communication and problem-solving abilities.
• Ability to manage multiple tasks and prioritize effectively.

Benefits

This position offers an opportunity for a dedicated professional to lead a dynamic team committed to maintaining exemplary cleanliness standards while ensuring operational efficiency across our facilities.

Pay

Negotiable based on experience and qualifications.

Schedule

Full-time position with flexible hours to accommodate the needs of the team and the property.