Director of Home Health

About the Role

Manages and monitors the financial performance of the agency, ensuring fiscal responsibility through variance analysis, cost-reduction measures, and optimized reimbursement. Oversees contract service management, including payer credentialing updates. Maintains continuity and coordinates office activities to support departmental standards of care, directing staff per policy and developing procedures to improve operational efficiency. Provides supervision to support positions as assigned and ensures all day-to-day operations run smoothly.

Ensures clinical supervision is available during all operating hours, with an RN accessible 24/7 for patient concerns. Performs clinical supervisor duties, including intake, scheduling, quality review, utilization management, and medical records as needed. Ensures the agency employs qualified personnel meeting state and federal requirements, collaborating with talent acquisition and HR on personnel matters.

Accountable for exceeding national benchmarks in key performance indicators impacting reportable outcomes and financial health. Provides oversight of clinical, operational, and financial functions in compliance with regulatory entities (e.g., state agencies, CMS, CLIA) and accrediting organizations. Collaborates with hospital leaders and care management teams to improve patient outcomes and transitions of care.

Implements a quality improvement program covering patient safety initiatives (e.g., infection control), risk management, performance improvement, patient experience, and trend monitoring. Ensures the QI committee meets quarterly to review data, implement improvement plans, and evaluate results.

Responsibilities

• Manage and monitor financial performance, identifying variances and implementing cost-reduction or reimbursement-optimization measures.
• Oversee contract service management, including payer credentialing updates.
• Coordinate office activities to support departmental standards of care and direct staff per policy.
• Develop and implement policies and procedures to improve operational efficiency.
• Provide supervision to support positions as assigned.
• Ensure clinical supervision is available during all operating hours, with an RN accessible 24/7 for patient concerns.
• Perform clinical supervisor duties, including intake, scheduling, quality review, utilization management, and medical records as needed.
• Ensure the agency employs qualified personnel meeting state and federal requirements.
• Collaborate with talent acquisition and HR on personnel matters.
• Meet or exceed national benchmarks in key performance indicators impacting outcomes and financial health.
• Oversee clinical, operational, and financial functions in compliance with regulatory and accrediting organizations.
• Collaborate with hospital leaders and care management teams to improve patient outcomes and transitions of care.
• Implement a quality improvement program covering patient safety, risk management, performance improvement, and patient experience.
• Ensure the QI committee meets quarterly to review data, implement improvement plans, and evaluate results.
• Other duties as assigned.

Requirements

• Bachelor’s degree in Nursing or other healthcare-related field [Required].
• 5+ years of progressive experience leading home-based care operations or related healthcare operations [Required].
• An equivalent combination of education and relevant work experience may substitute for the degree requirement (e.g., 4+ years of equivalent experience).
• Registered Nurse (RN) [Required] OR Physical Therapist (PT) [Required] license.
• Basic Life Support (BLS) CPR certification [Preferred].

Skills

• Demonstrated knowledge of resources in the healthcare community [Required].
• Clinical expertise and strong communication skills [Required].
• Leadership abilities [Required].

Benefits

• Medical, dental, and vision insurance from day one.
• Life and disability insurance.
• Paid time off from day one.
• 403-B retirement plan.
• 4 weeks of 100% paid parental leave.
• Career development opportunities.
• Whole-person well-being resources and mental health support.
• Pet benefits.

Pay

$96,266.14 - $179,045.63 per year.

Schedule

• Full time.
• Day shift.

Location: 480 W Central Pkwy, Altamonte Springs, Florida, 32714.

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.