Director of Healthcare Physical Environment and Life Safety

Job Summary

The Director of Healthcare Physical Environment and Life Safety will serve as a JLL Healthcare Physical Environment expert, delivering specialized compliance and accreditation support services to hospitals and healthcare clients nationwide.

This role focuses on providing remote and on-site expertise to support healthcare organizations through their accreditation processes in the areas of life safety and physical environment compliance. The position encompasses comprehensive knowledge of CMS, Joint Commission (JC), DNV, AAAHC, NFPA, etc. standards and codes as well as State Department of Health regulations, and other regulatory authorities to ensure clients maintain optimal compliance readiness and operational excellence.

This position will primarily support a multi-site healthcare system in the Dallas, TX area as well as secondary clients' sites nationwide and will require up to 50% travel at peak times.

Essential Duties/Functions

• Deploy, implement, and sustain the JLL Healthcare Physical Environment Accreditation Program across assigned healthcare facilities, ensuring consistent execution of established standards, processes, tools, and regulatory compliance initiatives in alignment with organizational and client requirements

• Lead comprehensive compliance program engagement for hospital clients, conducting on-site assessments of physical environments, life safety systems, and regulatory readiness in preparation for accreditation surveys.

• Provide expert consulting services to healthcare organizations navigating Joint Commission, CMS and state regulatory requirements, delivering customized solutions and remediation strategies.

• Execute detailed facility assessments focusing on Physical Environment, Life Safety Code compliance, and physical plant readiness to support successful accreditation outcomes.

• Develop and present comprehensive compliance reports and improvement recommendations to JLL Account Leadership and hospital leadership teams, positioning JLL Healthcare as the trusted advisor for regulatory matters.

• Build and maintain strategic relationships with hospital executives, facility directors, and other stakeholders to represent JLL Healthcare's brand and identify new opportunities.

• Collaborate with JLL's ATG team to deliver integrated solutions that combine compliance expertise with broader strategic technical & advisory services.

• Support business development activities by participating in client presentations, proposal development, and demonstrating subject matter expertise to prospective healthcare clients.

Responsibilities

• Subject Matter Expert (SME) with comprehensive understanding of CMS Conditions of Participation, The Joint Commission Physical Environment standards as well as DNV Physical Environment standards serving as primary resource for healthcare clients.

• Subject Matter Expert (SME) in NFPA codes, FGI Guidelines for Design and Construction, ASHRAE standards, and all related regulatory requirements, providing authoritative guidance to hospital clients during engagements.

• Serves as primary liaison between JLL Healthcare and client regulatory, quality, and risk management teams throughout engagement lifecycle.

• Provides specialized training and education services to hospital staff on regulatory requirements, compliance best practices, and preparedness strategies as part of program deliverables.

• Maintains current expertise in applicable healthcare standards and emerging regulatory trends to ensure consulting services reflect industry best practices and latest requirements.

• Contributes to the development and maintenance of tools, templates, and methodologies to support efficient and effective service delivery across healthcare client portfolio.

• Collaborates with JLL platform leadership to leverage consulting insights for broader account management and service enhancement opportunities.

Qualifications

• BS degree preferred in an Engineering Discipline (preferred).

• 10 years of healthcare experience in Plant Operations and/or Facilities Management.

• 10 years of experience in personnel and team management.

• Experience in Healthcare systems with multiple healthcare locations in several states (Preferred)

• Working Knowledge of CMS and accrediting organizations such as the Joint Commission and the NFPA body of codes (i.e. NFPA 101, 99, 90A, 72, and 25).

• Proficient in Microsoft Office Suite of products, strong writing skills.

• Strong analytical, organizational, and coordination skills required.

• Demonstrated communication skills (oral and written) required.

• Customer service orientation and strong presentation skills to internal and external parties required.

• CHFM and/or CHSP preferred.