Director of Health Services (RN)

About the role

The Director of Health Services (DHS) at MBK Senior Living is a critical position that embodies the concept of "good, quality work" (Yoi Shigoto). This role is pivotal in ensuring that residents receive the highest level of care and wellness services.

Responsibilities

• Conduct and coordinate potential resident assessments in accordance with current rules, regulations, and community policies and procedures.
• Ensure that an initial assisted living resident assessment is completed prior to each resident’s move-in date and a comprehensive care plan is completed upon move-in.
• Invite memory care director (if applicable) to participate in assessments for memory care residents to ensure completion of lifestyle survey and gathering of any psychosocial information for potential residents with suspected prohibited or complex conditions.
• Consult with regional director of health and wellness along with AFG nurse case manager.
• Draft initial service plans for new residents; review with responsible parties and Executive Director.
• Review and update individualized service plans as needed based on assessment.
• Conduct routinely scheduled re-assessments, and change of condition assessments, produce revised service plans, provide to responsible party and obtain signature.
• Delegate service plan process to memory care director as appropriate and if applicable, alert the Executive Director, family members and others (as necessary) of any changes in resident’s physical or emotional health, and the community’s ability to meet those needs under licensure.
• Ensure continuity of residents’ total wellness by developing methods for the coordination of health and wellness services with other resident services.
• Work closely with all departments in the community to ensure residents are receiving all available services to enhance their quality of life and promote total wellness.
• Act as a resource and care manager for the residents and their families.
• Contact physicians directly or through family and others to obtain orders for care.
• Develop and maintain good working relationships and effective communication with all family and service providers.
• Recruit, interview, hire, manage, schedule, motivate, coach, train, evaluate and supervise department staff in accordance with community policies, procedures and established budgets.
• Coordinate prescription orders with doctors’ offices, as well as pharmacy delivery of medications.
• Oversee implementation and maintenance of health and wellness databases and systems.
• Collaborate with director of environmental services to ensure best safety practices for the community including disaster preparedness, infection control protocols and resident elopement drills.
• Include regional director of wellness programming as a resource for family support – integrate MBK Together into educational offerings for families, team and residents.
• Recruit, interview, hire, manage, schedule, motivate, coach, train, evaluate and supervise department staff in accordance with community policies, procedures and established budgets.
• Ensure all care staff complete State required training.
• Train, assign and supervise care and medication documentation and oversee appropriate use of resident progress notes, alert charting, end of shift reports, incident reporting, weight monitoring, behavior monitoring, medication administration records, narcotic counts, medication destruction, medication refill documentation, and all other documented health and wellness processes.
• Ensure care team participation in daily SPARKS meetings – lead by example.
• Perform all administrative duties accurately and timely including expense reporting, submission of invoices, team member evaluations, necessary forms, reports, evaluations, studies, surveys, resident records, assessments, care profiles, etc., including: coordinate departmental schedule to ensure adequate staffing in accordance with legal requirements, community standards, policies, procedures, and budgets.
• Ensure coverage of job duties within the department during Team Member absences, either through delegation or personal completion of duties.
• Maintain inventory of supplies necessary for resident care.
• Coordinate prescription orders with doctors’ offices, as well as pharmacy delivery of medications including: oversee the central storage, tracking and delivery of medications.
• Ensure all medication carts are in order.
• Ensure all medication records administration are completed per guidelines and State regulations.
• Responsible for the overall safety, health and wellness of all residents including: ensure that all governing requirements are closely monitored and executed.
• Offer health and wellness clinics and classes for residents – one scheduled monthly. Can be delegated to outside providers – to include physical, psychological and emotional wellness topics.
• Aid in the community marketing effort through positive interactions, acting as a liaison between the community, and families/outside health service providers.
• Key management member acting as Manager on Duty when necessary.
• Attend all regional and required department head meetings and trainings including monthly wellness meet-ups.
• Non-Essential Job Duties: Perform other job duties or special projects as assigned/requested by the Executive Director.

Requirements

• Certified RN, LPN, or LVN is essential or 2 years of full-time college attendance.
• Must have completed all of the required specialized Nursing coursework for certification as an RN, LPN or LVN.
• Adhere to all requirements to have and maintain license including CEU completion and timely renewal.
• Prior related work experience functioning in a similar assisted living management role, within a similar industry/work environment is essential.
• Prior management or supervisory experience is required.
• Current First Aid Certification is required.
• Must complete Background clearances (as required by government regulations).
• Must complete a health screening and provide negative TB test results (must be within the last 6 months).

Qualifications

• Minimum Job Requirements: Certified RN, LPN, or LVN is essential or 2 years of full-time college attendance.
• Prior related work experience functioning in a similar assisted living management role, within a similar industry/work environment is essential.
• Prior management or supervisory experience is required.
• Current First Aid Certification is required.
• Must complete Background clearances (as required by government regulations).
• Must complete a health screening and provide negative TB test results (must be within the last 6 months).

Skills

• Strong leadership and management skills.
• Excellent interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Knowledge of regulatory requirements and best practices in senior living care.
• Proficiency in Microsoft Office Suite.

Benefits

• Full-time Benefits Include Rich benefits package including Medical, Dental, Vision and 401k matching up to 4%.
• Childcare and eldercare assistance.
• Flexible spending accounts.

Pay

$100,000 to $120,000/year.

Schedule

Monday - Friday, on-call as needed.