Director of FP&A - Operations

About the Company

Founded in 1967, ImageFIRST® is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide, providing linen, patient gowns, scrubs, and more while managing clients’ linen inventory for cost management. As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. With one of the highest customer retention rates in the industry—97%—ImageFIRST is dedicated to improving patient satisfaction and making staff happy with white-glove service.

Responsibilities

• Annual Operating Plan (AOP) Ownership
  • Own end-to-end AOP process across all business units and functional areas (timeline, templates, assumptions, consolidation)
  • Partner with operational and functional leaders to pressure-test assumptions and align targets with value creation plan
  • Drive bottom-up and top-down alignment across revenue, cost structure, and capital deployment
  • Translate AOP into actionable KPIs and operating cadences across the organization
• Oracle EPM Leadership
  • Serve as functional owner of Oracle EPM (Planning, Reporting, Consolidation)
  • Lead enhancements to forecasting accuracy, reporting automation, and scenario modeling capabilities
  • Partner with IT and external providers to resolve system limitations and enhance capabilities
  • Establish best practices for data governance, dimensionality, and reporting consistency
• Reporting & Performance Management
  • Own preparation of flash/monthly/quarterly reporting packages for the management team, private equity sponsors, and lenders
  • Lead monthly and quarterly performance analysis vs. AOP and prior year, developing clear narratives on EBITDA performance, cash flow and liquidity, and variance drivers with forward outlook
  • Build executive-level dashboards and reporting tools to track revenue composition, margin performance, operational KPIs, and functional area spend
  • Ensure consistency, accuracy, and auditability of all reported financials
  • Partner with CFO/SVP FP&A to support Board materials and investor communications
  • Anticipate and respond to sponsor inquiries with data-backed insights
  • Deliver concise, decision-oriented, actionable insights to senior leadership
  • Build detailed financial models to assess performance, identify growth opportunities, productivity improvements, and forecast future results
• Global Capability Center (GCC) Team Leadership
  • Directly manage, mentor, and develop a team of FP&A analysts and associates based in the company’s Global Capability Center (GCC)
  • Establish clear operating cadences, quality standards, and performance expectations for GCC-delivered work product
  • Serve as the primary onshore point of contact for the GCC finance team, bridging time zones and ensuring alignment with U.S. leadership priorities
  • Own hiring input, onboarding, performance management, and career development planning for GCC team members in partnership with local site leadership and HR
  • Continuously identify opportunities to shift transactional and recurring reporting workload to the GCC to free up onshore capacity for higher-value analysis
• Perform other ad-hoc duties as requested

Requirements

• Bachelor’s degree in finance or accounting—CPA and/or MBA in Finance designations preferred
• Minimum 8 years of experience in FP&A and/or closely related function
• Minimum 5 years in a Corporate Headquarters role, with experience in a privately held or private equity-owned organization preferred
• Minimum 2 years of direct people management experience, ideally leading teams across multiple geographies or time zones
• Prior experience managing or partnering with an offshore team, shared services center, or Global Capability Center strongly preferred
• Strong accounting and financial modeling knowledge and experience, including reasonable familiarity and understanding of Generally Accepted Accounting Principles (GAAP) and ability to understand/interpret financial statements
• Prior experience with Oracle ERP/EPM and SQL required
• Demonstrated self-starter, able to work effectively both independently and in a heavily team-oriented environment
• Thrives in a fast-moving, non-bureaucratic, and high-expectations environment
• Effective leadership, mentoring, and organizational skills
• Exceptional analytical and communication skills
• Demonstrated ability to continuously improve the efficiency and effectiveness of key processes
• Demonstrated record of developing and advancing direct reports
• Advanced skills in MS Excel and PowerPoint
• Delivers high-quality work product/results within established deadlines

Required Competencies

• Be Safe: Keep yourself and those around you safe
• Be Honest: Be guided by truthfulness in all you do
• Be Respectful: Value those you come in contact with
• Be Remarkable: Create a positive moment with every interaction

Benefits

• Weekly pay
• Medical, Dental, Vision insurance
• Pet, Legal, and Hospital Indemnity Insurance
• 401k (match)
• Paid Time Off Package
• Paid Parental Leave
• Tuition Reimbursement
• Referral Program
• Great company culture
• Collaborative team environment