Director of Forecast and Scheduling

Job Details

• Full-Time
• 100% Remote
• W2 Employee

Job Requirements

• Advanced Capacity Leadership: 6+ years of workforce management (WFM), capacity planning, or supply/demand modeling experience, with a proven track record of leading analytical personnel.
• Healthcare RCM & Credentialing Fluency: Direct experience navigating provider credentialing pipelines, insurance payer billing frameworks, and utilization metrics within a telehealth or clinical setting.
• Launch & Scale Execution: Proven success building resource allocation frameworks or capacity playbooks for geographic expansions, new market entries, or new business line rollouts.
• Executive-Level Analytics: Mastery of predictive modeling (Excel/Google Sheets, BI reporting, or SQL data architectures) with the ability to translate complex marketplace data into strategic executive recommendations.

What You’ll Do

• Own Executive Capacity Strategy: Translate top-of-funnel Marketing and Partnerships demand projections into highly accurate, state-by-state BCBA headcount requirements and predictive recruitment triggers.
• Enforce Strict RCM & Credentialing Alignment: Serve as the strategic bridge to our Revenue Cycle Management (RCM) and Credentialing teams; map out state-specific billing codes, payer rules, and credentialing lead times to eliminate unbillable provider idle time.
• Standardize Rollout Playbooks: Design and execute repeatable operational playbooks for new state launches and programmatic expansions, utilizing data-driven market triggers to dictate when to scale clinician capacity.
• Lead Scheduling Operations & Tech Infrastructure: Direct and develop the Forecasting and Scheduling Analyst team while architecting the predictive reporting dashboards and BI infrastructure needed to maximize network utilization.

What We Offer

• $153,000 - $178,500 annual salary
• Flexible hours with an async-friendly team culture

More About AnswersNow

AnswersNow welcomes applicants of all backgrounds, experiences, and abilities. We believe a diverse team is a strong team, and are committed to providing a fair and equitable experience for every candidate.