Director of Food and Beverage
About the role
Pyramid Global Hospitality is a company dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. The company is committed to providing ongoing training and development opportunities to help employees build the skills and knowledge they need to advance their careers.
Responsibilities
- Provide leadership and oversight for all food and beverage outlets, banquet operations, and service teams, ensuring consistent execution of luxury service standards.
- Drive maximum operational efficiency, presentation, and quality across all F&B venues while maintaining exceptional guest satisfaction scores.
- Lead in service standards, including staff training, ongoing auditing, coaching, and accountability.
- Develop, implement, and maintain operating procedures, training programs, schedules, policies, and labor standards for all F&B departments.
- Manage all financial aspects of the department, including labor control, budgeting, forecasting, purchasing, inventory management, and capital planning.
- Evaluate and enhance existing procedures while developing new concepts or service enhancements that elevate the guest experience.
- Serve as a senior leader in guest engagement—handling escalated guest requests, concerns, and recovery situations with professionalism and care.
- Foster strong communication and collaboration across all resort departments to ensure seamless service delivery.
- Support and lead high-volume banquet and group operations, including weddings, social events, and corporate functions.
Qualifications
- Three to five years of experience as a Director of Food & Beverage at a luxury hotel or resort, with demonstrated success in high-volume banquet and catering operations.
- Strong expertise in budgeting, forecasting, labor management, and capital expenditures within a resort or large F&B environment.
- Experience in a Forbes 4- or 5-Star property strongly preferred.
- College education required; degree in Hotel Management, Hospitality, or Business Administration preferred.
- Highly organized leader with strong attention to detail and the ability to manage multiple priorities while meeting deadlines.
- Excellent computer proficiency.
- Ability to thrive in a dynamic, fast-paced, and guest-focused resort environment.
- Strong verbal and written communication skills in English.
- Exceptional interpersonal and leadership skills with the ability to inspire and develop teams.
- Physical ability to stand for extended periods and actively engage in outlet and event operations.
- Current TIPS Alcohol Certification or comparable alcohol service certification required (or ability to obtain within a designated timeframe).
Benefits
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays.
Pay
$120,000 - $130,000
Schedule
Not specified
Skills
Not specified
Benefits
Comprehensive health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, and employee rates on hotel stays.
Company Information
The award-winning, 480-acre Saddlebrook Resort is a premier meeting and vacation destination, as well as one of the nation's preeminent athletic training facilities. Purposely planned as a car-free Walking Village, the resort setting allows guests to easily walk everywhere, surrounded by lagoons and cypress trees. Families and groups visiting our upscale hotel near Tampa, Florida, may choose from 495 rooms and suites with a total of 800 bedrooms, clustered around nine serene courtyards complete with gardens, stone benches, stone paver walkways and native Florida landscaping. Exceptional restaurants and lounges, two golf courses, multiple tennis courts and more complete our offerings.
What You Will Have an Opportunity to Do
The Director of Food & Beverage is responsible for providing strategic leadership and hands-on management for all food and beverage operations, including restaurants, banquets, and outlet support teams. This Executive role will report directly to the Managing Director and will partner with corporate Team to create a sustainable operation that will result in exceeding our guest expectations as well as achieving financial results.
Compensation
$120,000 - $130,000
Equal Opportunity Employer
We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.