Director of Firm Operations

About the role

This is a senior leadership role with broad authority over financial management, personnel oversight, marketing, and office operations. This is a full-time, onsite position reporting directly to the Managing Partner.

Key Responsibilities

• Lead budgeting, forecasting, and financial reporting
• Oversee billing, collections, and cost control initiatives
• Track KPIs and operational performance metrics
• Manage vendor relationships and negotiate contracts
• Direct recruitment, hiring, onboarding, and performance evaluations
• Manage conflict resolution and employee relations
• Oversee training, professional development, and workload balancing
• Strengthen firm culture and team cohesion
• Support client acquisition and retention strategies
• Oversee branding, marketing campaigns, and referral network development
• Collaborate with partners on growth initiatives
• Identify high‑potential geographic markets through research on demographics, demand, and competition.
• Recommend and support new office openings, including planning, logistics, and launch coordination.
• Build scalable, standardized workflows and operational systems across all offices.
• Implement technology and compliance practices that support efficient, location growth.
• Conduct operational assessments and identify improvement opportunities
• Build scalable systems to support expansion
• Lead special projects related to modernization and growth
• Stabilize and streamline current operations
• Improve financial reporting and budgeting accuracy
• Strengthen personnel management and training systems
• Enhance marketing and business development strategies
• Develop a detailed plan for opening new offices
• Implement scalable processes to support long term growth

About the Candidate

• Required Qualifications
• Bachelor’s degree in Business Administration or related field + at least 8 years of relevant management experience, OR Master’s degree in Business Administration or related field + at least 5 years of relevant management experience
• Experience managing a law firm, professional services firm, or multi office organization
• Strong financial literacy, including P&L oversight and budgeting
• Demonstrated ability to build systems, processes, and infrastructure for growth
• Documented history of helping grow or scale a law firm
• Experience opening or managing office operations
• Familiarity with legal technology platforms and workflow tools

• Preferred Qualifications
• Experience opening or managing office operations
• Familiarity with legal technology platforms and workflow tools

Compensation & Benefits

• Base salary, depending on experience, + Bonus
• Performance based incentives tied to operational and growth KPIs
• Comprehensive benefits package
• Professional development and leadership training opportunities
• A collaborative environment with significant autonomy and influence

First Year Expectations

• Stabilize and streamline current operations
• Improve financial reporting and budgeting accuracy
• Strengthen personnel management and training systems
• Enhance marketing and business development strategies
• Develop a detailed plan for opening new offices
• Implement scalable processes to support long term growth

About The Nemecek Firm

The Nemecek Firm Ltd. is a growing law firm committed to delivering exceptional legal services while building a modern, scalable operational infrastructure. As we expand, we are seeking a highly skilled Director of Firm Operations to oversee all business operations, drive strategic growth, and support the firm’s long-term vision.