Director of Financial Operations

Description

The Director of Financial Operations at HALO is responsible for leading and optimizing core transactional and risk-focused financial functions, including Credit and Risk Mitigation, Accounts Payable, and Cash Posting. This role provides strategic oversight while ensuring strong operational controls, accurate financial processing, and effective cash and credit management.

Key Responsibilities

• Lead the organization’s credit strategy and risk mitigation framework to balance revenue growth with financial protection. Establish and enforce credit policies, approval authorities, and risk thresholds. Oversee customer credit reviews, exposure monitoring, collections strategy, dispute resolution escalation, and bad debt management. Partner with Sales and Legal on contract terms, collateral, guarantees, and recovery actions. Monitor credit metrics and proactively address emerging risk trends.

• Direct all accounts payable operations, ensuring timely and accurate processing of invoices, payments, and vendor inquiries. Maintain strong internal controls to support audit and compliance requirements. Drive continuous improvement in AP workflows, automation, and vendor self-service solutions. Manage vendor relationships, resolve escalated issues, and collaborate with Procurement on payment terms and spend optimization.

• Oversee the cash posting team to ensure accurate, timely application of customer payments across multiple payment channels. Ensure proper reconciliation of bank activity, unapplied cash, short pays, overpayments, and deductions. Partner with Treasury and Accounting to support daily cash positioning, month-end close, and accurate reporting of cash receipts.

• Build, coach, and retain high-performing teams across Credit, AP, and Cash Posting. Establish clear performance expectations, accountability frameworks, and development plans. Promote a culture of operational excellence, collaboration, and continuous improvement.

• Ensure strong governance, documentation, and segregation of duties across all operational finance processes. Support internal and external audits and implement corrective actions as needed. Lead initiatives to improve scalability, automation, and data quality across financial operations.

• Provide regular reporting and insights on credit exposure, DSO, delinquency, cash application accuracy, AP cycle times, and vendor performance. Act as a trusted advisor to senior leadership by translating operational data into actionable financial insights. Partner with IT and Finance Systems teams on ERP enhancements and optimization.

Requirements

• Bachelor’s degree in Finance, Business Operations, Accounting, Business Administration, or a related field required
• Ten or more years of progressive experience in financial operations, with direct leadership experience across credit, accounts payable, and cash application functions
• Strong knowledge of credit risk management, receivables and payables processes, internal controls, and financial systems
• Demonstrated ability to lead large teams, manage complexity, and drive process improvement at scale
• Experience partnering cross-functionally with Sales, Treasury, Accounting, Legal, and external vendors
• Advanced analytical, communication, and change leadership skills

Compensation

The estimated base salary range for this position is between $110,000 and $150,000 annually. Please note that this pay range serves as a general guideline and reflects a broad spectrum of labor markets across the US. While it is uncommon for candidates to be hired at or near the top of the range, compensation decisions are influenced by various factors. At HALO, these include, but are not limited to, the scope and responsibilities of the role, the candidate's work experience, location, education and training, key skills, internal equity, external market data, and broader market and business considerations.

Benefits

At HALO, we offer benefits that support all aspects of your life, helping you find a work-life balance that’s right for you. Our comprehensive benefits include nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance, along with additional Voluntary Benefits. Prepare for your financial future with our 401(k) Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA).

Application Information

To apply to this opportunity, click the APPLY button at the top right or very bottom of the screen to complete our online application. A resume is optional, so you may choose to upload and have the application prefill with your information. There are 5 sections to complete in total, including General information, Work History, Education, Compliance, and optional demographic questions. Once you have successfully submitted your application, you will receive a submission confirmation email from our system.