Director of Financial Aid

About the role

The Director of Financial Aid is responsible, primarily, for providing seamless operations and superior service to financial aid applicants, their families, and members of the university community. As a highly visible representative of Marshall University, the Director of Financial Aid establishes procedures and guidelines regarding the effective and efficient distribution of financial aid among applicants and enrolled students, while meeting the institution’s enrollment, budget and net tuition revenue goals.

Responsibilities

• Oversees and administers an annual financial aid program composed of institutional funds, Title IV aid, and State grants and loans to a diverse population of undergraduate, graduate, PhD, and professional students.
• Responsible for the smooth and efficient operation of the Student Financial Assistance team, including training of staff.
• Maintains currency on Federal, State, and Institutional regulations.
• Engages new and continuing students in the Financial Aid Process.
• Assists in aid leveraging and retention plans.
• Additional responsibilities within the area of student services may be assigned, commensurate with skills and experience.

This estimated start date for this position will be on or after July 1, 2024.