Director of Financial Aid

About the role

From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor's degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.

Responsibilities

• Administer all federal, state, and institutional policies and procedures relating to student financial aid, scholarships, and Veterans Affairs.
• Oversee day-to-day operations of the Financial Aid and Veterans Affairs Office.
• Supervise office staff to ensure highest level of personnel effectiveness and customer service.
• Maintain strong working relationships with Admissions, Records and Advisement, Student Accounts, and other key partners across the University.
• Ability to supervise and evaluate personnel and work with complex data systems such as Banner.
• Serve as a resource for area high school guidance offices and campus offices as needed.
• Serve as the Veterans Benefits Certifying Official and counsel Veterans and their family members on educational benefits.
• Manage the College Work Study program for the University.
• Perform some travel and evening and weekend presentations/workshops as required.

Requirements

• Ability to supervise and evaluate personnel.
• Ability to establish and maintain effective working relationships with students, parents, faculty, staff, federal and state agency officials and the general public.
• Computer literacy.
• Effective oral and written communication skills.
• Accounting and personal finance knowledge are helpful.
• Reading and comprehension of complex federal guidelines and regulations.
• Ability to retain vast amounts of information.
• Ability to adhere to rules and guidelines.

Qualifications

• At least 2 years of experience in supervisory/administrative responsibilities.
• Preference given to candidates with NASFAA credentials in Federal Student Aid administration.