Director of Finance and Operations

About the role

PartsBase is seeking a highly operational and digitally-fluent Finance Operations Leader to oversee the company's core accounting functions while spearheading our finance transformation journey. This role sits at the intersection of traditional accounting excellence and modern SaaS finance operations.

Key Responsibilities

• SaaS Accounting Operations
• Oversee daily accounting operations across AP, AR, General Ledger, and month-end close activities with a focus on subscription revenue, deferred revenue, and ARR metrics.
• Maintain strong internal controls and ensure accuracy, timeliness, and integrity of financial data across subscription lifecycle management.
• Support SaaS-specific financial reporting and provide insights into unit economics, cohort performance, and marketplace health metrics.
• Digital Transformation & AI-Enabled Automation
• Lead digital transformation initiatives that modernize finance operations through cloud-based systems, API integrations, and real-time data connectivity.
• Identify and eliminate manual processes by implementing intelligent automation for invoice processing, subscription reconciliations, revenue recognition calculations, and anomaly detection.
• Champion AI-driven initiatives including machine learning models for transaction categorization, predictive cash flow analytics, churn risk identification, and automated close preparation.
• Design and implement exception-based workflows that reduce manual touchpoints while improving accuracy, speed, and scalability across the financial close process.
• Collaborate cross-functionally to integrate financial systems with CRM, billing platforms, payment gateways, and marketplace infrastructure, enabling seamless data flow and real-time visibility.
• Evaluate, pilot, and scale emerging fintech solutions including robotic process automation (RPA), AI copilots, and autonomous accounting platforms.
• Process Excellence & Operational Scalability
• Build standardized, repeatable accounting workflows optimized for a high-velocity SaaS environment with distributed teams and global operations.
• Develop real-time dashboards and operational metrics that provide visibility into close progress, subscription cohort performance, cash conversion cycles, and process bottlenecks.
• Document and continuously improve finance processes to support rapid scaling without proportional headcount increases—embracing the 'do more with less' SaaS efficiency mandate.
• Foster a data-driven, digitally-native finance culture that leverages technology as a strategic enabler rather than a back-office function.

Qualifications

• 5+ years of progressive accounting operations experience, with at least 2 years in a SaaS, subscription-based, or high-growth technology company with ARR business models.
• Deep understanding of SaaS financial metrics (ARR, MRR, net revenue retention, CAC payback, LTV:CAC ratio, Rule of 40) and subscription revenue recognition under ASC 606.
• Proven track record leading digital transformation initiatives in finance—implementing automation platforms, migrating to cloud-based systems, or building API-driven integrations between financial and operational systems.
• Hands-on experience with modern finance technology stack including cloud ERP systems (NetSuite, Sage Intacct, QuickBooks Online), billing platforms (Stripe, Zuora, Chargebee), and automation tools (Zapier, Workato, UiPath, or similar).
• Experience implementing or optimizing AI-enabled finance tools such as predictive analytics, intelligent document processing, automated reconciliations, or machine learning-based categorization.
• Strong technical fluency with data analysis tools (Excel/Google Sheets advanced functions, SQL basics, BI platforms like Tableau or Looker) and ability to work effectively with engineering and product teams.
• Demonstrated ability to redesign legacy manual processes into scalable, technology-driven workflows that support hypergrowth without linear headcount expansion.
• Excellent project management, communication, and cross-functional collaboration skills—comfortable operating in fast-paced, ambiguous environments with distributed teams.