DIRECTOR OF FAIR PRACTICES ADMINISTRATIVE PROGRAM MANAGER I

The Maryland Department of Veterans and Military Families (DVMF) was created by the State Legislature in 1999 as an executive agency with the mission of assisting veterans, active duty service members, their families and dependents, in securing benefits earned through military service.

About the role

This position reports directly to the Secretary of the Department. This is an individual contributor role and will not have a staff reporting to them. This is a Management Service position that serves at the pleasure of the Appointing Authority (Grade 19). Location: 16 Francis Street, 4th Floor, Annapolis, Maryland 21401.

Responsibilities

• Conduct necessary investigations and deliver agency compliance training(s), while overseeing ADA requests.
• Promote a diverse, inclusive, and equitable workforce that is free of unlawful discrimination, harassment, and retaliation.
• Represent DVMF in matters relating to the functions of the Office by responding to and meeting with external administrative and enforcement entities, as well as with directors, managers, and supervisors.
• Maintain effective, strict, professional confidentiality and abide by legal compliance.
• Make recommendations to Executive leadership on issues related to EEO/ADA investigations, training, review and approval of interview panels and questions, and participation in interview panels to ensure fair employment practices.
• Assist the Employee Relations Manager in facilitating management's relationship with the employees' exclusive representatives (labor/bargaining unions).
• Train agency employees in prevention of sexual harassment and other EEO program areas.
• Administer virtual and/or in-person training across various DVMF locations.

Requirements

• Bachelor's degree from an accredited college or university.
• Three (3) years of experience in administrative staff or professional work focused primarily on implementing best practices in the fields of Equal Employment Opportunity (EEO), Fair Practices, Employee Relations, and/or the Americans with Disabilities Act (ADA).
• Note: Additional years of experience may be substituted year-for-year for the required education.

Qualifications

Candidates must possess:

• Excellent interpersonal, written, and oral communications skills.
• Strong organizational skills and the ability to handle multiple, concurrent, and high-priority tasks.
• Ability to effectively interact with all levels of internal employees, the public/applicants, government officials, and enforcement agencies.
• Demonstrated and proficient knowledge of equal opportunity and fair practices according to Federal, State, and local laws, rules, policies, and regulations.

Preferred Qualifications

• Experience monitoring policy and compliance with state/federal EEO laws and policies, conducting investigations, and mediating complaints on discrimination, harassment, retaliation, and bullying.
• Experience producing investigative reports, formal responses to complaints, and position statements.
• Experience developing and delivering training on sexual harassment.
• Experience in the use of Workday, Google Workspace, Microsoft Office Suite, tracking and reporting, developing PowerPoint training presentations, and knowledge of other relevant software/systems.
• Experience performing mediation services in the workplace.

Benefits

State of Maryland benefits.