Director of Event Planning (Hybrid/Remote)

About the role

This is a Hybrid position, with on-property visits as needed. The candidate must reside within a 1-hour drive of Alila Ventana Big Sur. Relocation assistance provided.

Key Responsibilities

• Serve as the primary point of contact for all contracted groups and events, managing the full lifecycle from turnover to execution and reconciliation.
• Curate tailored event experiences that align with Ventana’s luxury positioning, including programming, flow, and guest touchpoints.
• Build strong, trust-based relationships with clients, ensuring a seamless and highly personalized planning process.
• Lead on-property execution for all events, ensuring flawless delivery across all departments and maintaining a visible presence with clients.
• Partner closely with Operations, Culinary, and Revenue teams to align on event strategy, logistics, and service delivery.
• Identify opportunities to enhance the guest experience while driving incremental revenue through thoughtful upselling.
• Maintain accurate and comprehensive event documentation including event orders, timelines, and internal communications.
• Oversee billing accuracy, client feedback, and relationship continuity to support repeat business.

Qualifications

• Experience: 3 years of event planning experience within luxury hospitality or a high-touch service environment.
• Ownership Mindset: Proven ability to independently manage events end-to-end with minimal oversight.
• Client Management: Strong interpersonal and communication skills with the ability to manage high-expectation clients.
• Commercial Acumen: Experience driving incremental revenue through upselling and total event value optimization.
• Detail Orientation: Highly organized with the ability to manage multiple events simultaneously without compromising quality.
• Work Style: Self-directed, proactive, and comfortable operating in a fast-paced, evolving environment.
• Systems: Proficiency in event planning and hotel systems; Hyatt experience preferred.

Compensation And Benefits

• Compensation range: $80,000 to $100,000, based on experience and performance.
• Eligible for Hyatt’s Event Planning Incentive Plan with quarterly earning potential.
• Hybrid work structure with business-driven flexibility.
• Gas and cellphone allowance provided.
• Meals provided while on property.
• Full Hyatt benefits including medical, dental, vision, 401K, and global hotel stay discounts.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.