Director of Environmental Services
About the role
The Director of Environmental Services (EVS) oversees all aspects of Environmental Services operations, including housekeeping, laundry, and related support services for client partner organizations. This role ensures compliance with regulations, delivers a clean and safe environment, and enhances client satisfaction.
Responsibilities
Develop and implement short- and long-term EVS operational strategies in partnership with client and regional leadership.
Lead and support on-site EVS managers and teams to deliver consistent quality, efficiency, and client satisfaction.
Maintain full P&L responsibility for assigned EVS operations, ensuring sound financial management and margin improvement.
Conduct regular client meetings and participate in Quarterly Business Reviews (QBRs) to assess performance and identify opportunities for service enhancement.
Oversee training, onboarding, and performance development of EVS leaders and hourly colleagues in collaboration with the People & Culture team.
Serve as a key recruiter and developer of future XENDELLA management talent within EVS operations.
Ensure compliance with all local, state, and federal regulations, as well as infection control and safety standards.
Promote operational excellence by identifying and implementing innovative practices and process improvements.
Manage and strengthen client relationships to support satisfaction, retention, and growth opportunities.
Partner with business leaders to drive alignment between EVS operations and broader organizational goals.
Maintain readiness for inspections, audits, and crisis management situations, escalating issues as appropriate to Executive Leadership.
Collaborate across departments (Facilities, Plant Operations, Patient Transport, etc.) to ensure seamless service delivery.
Requirements
Strong Leadership and Team Development
Operational Excellence and Continuous Improvement
Strategic and Critical Thinking
Financial and Performance Management
Client/Customer Relationship Management
Effective Communication and Collaboration
Business Acumen and Project Management
Presentation and Problem-Solving Skills
Supervisory Responsibility
Skills & Competencies
Leadership and Team Development
Operational Excellence and Continuous Improvement
Strategic and Critical Thinking
Financial and Performance Management
Client/Customer Relationship Management
Effective Communication and Collaboration
Business Acumen and Project Management
Presentation and Problem-Solving Skills
Benefits
Generous Compensation & Benefits Package
Health, Dental & Vision Insurance
Company-Paid Life Insurance
401(k) Savings Plan
Paid Time Off: Vacation, Holiday, Sick Time
Employee Assistance Program (EAP)
Career Growth Opportunities
Paid Weekly and other Various Employee Perks and Rewards
Pay
$72,000 - $80,000/yr
Schedule
Monday - Friday, Occasional Weekends