Director of Environmental Services

About the role

The Director of Environmental Services at Mission Hospital leads, directs, and manages the operations and activities of the Environmental Services Department within assigned hospital and hospital department/campus locations. This role requires demonstrating knowledge and ensuring compliance with all current policies, procedures, and regulatory standards.

Responsibilities

• Evaluates existing systems and processes, initiates change and improvements, and makes suggestions to upper management.
• Demonstrates knowledge and ensures compliance with all current policies, procedures and regulatory standards (TJC, OSHA, EEOC and others) within all Environmental Services areas.
• Consistently demonstrates the organization's commitment for and adherence to sound ethical business practices in accordance with the Corporate Integrity and Compliance Program, annual work plan and established policies and procedures.
• Directs the effective operation of all Environmental Services activities in the organization to provide for an aseptic and aesthetically pleasing environment through coordinating and supervising all functions of the department.
• Leads, directs and manages the daily operations of the Environmental Services Department encompassing but not limited to all patient and non-patient areas of assigned square footage.
• Prepares or directs the preparation of department records as well as recurring and special reports and analyses indicating bed management turnaround times and so forth as required/requested.
• Assumes accountability for promoting consistent, positive patient interactions in an effort to meet or exceed HCAHPS goals.
• Maintains a patient-first philosophy and engages in service recovery when necessary. Supports the development and implementation of strategies to elevate the patient's experience.
• Directs the effective operation of all Environmental Services activities in the organization to provide for an aseptic and aesthetically pleasing environment through coordinating and supervising all functions of the department.
• Responsible for providing high-quality service to, and acting as liaison with, patients and their representatives, physicians and employees.
• Ensures full and timely compliance with staff development to include training and education, competency assessment and performance reviews.
• Provides for a well-trained and competent staff through supervision and coordination in relation to all departmental activities.
• Utilizes leadership responsibilities in directing the Environmental Services supervisory staff.
• Achieves Employee Engagement goals and objectives. Leads others to accomplish organizational goals and objectives; provides meaningful coaching and mentoring to increase the capabilities of individuals and teams and drive employee engagement.
• Responsible for staff performance and the accomplishment of departmental responsibilities in accordance with corporate, hospital, department and safety policies and procedures to meet both company and regulatory requirements.
• Provides for new and innovative services and systems through up-to-date information about new high-quality products, safety equipment and time saving methods.
• Directs the purchase of chemical supplies, equipment, linen and other supplies to meet the needs of assigned hospital and hospital/department campus.
• Manages department productivity to assigned goals and objectives to maximize operational efficiency, optimum use of resources and cost minimization.
• Manages costs to achieve Net Spend per APD goals and objectives.
• Produces and manage Department Budget to include accurate and timely GL coding.
• Manages and maximize the compliance of HealthTrust contracted vendors.
• Performs other duties as assigned.

Qualifications

• High School Diploma/GED Required
• Minimum of five years’ experience in managing environmental services
• Preferred Knowledge of hospital and healthcare financial metrics
• Preferred Certified Healthcare Environmental Services Professional (CHESP) preferred

Benefits

Mission Hospital offers a comprehensive benefits package that supports the health, life, career, and retirement of our colleagues. This includes medical, prescription drug, dental, vision, behavioral health, and telemedicine services, as well as wellbeing support, time away from work programs, savings and retirement resources, and more.